Senior Executive

7 hours ago

Santa Clara, United States Net2Source Inc. Full time

Hello Everyone,

I am looking for a Executive Briefing Center (EBC) Coordinator in Santa clara, CA. Please see the attached job description below if anyone feel interested feel free to apply.


Job Title: Executive Briefing Center (EBC) Coordinator

Location: Santa Clara, CA area, required onsite 5 days per week

Duration: 6+ Months

Work Schedule:

  • Full Time – Monday-Friday
  • Need someone who’s flexible with working hours. Generally it would be M-F 8:00-5:00. Some days we might need this person to work overtime on weekends/nights depending on the event/project deadlines.

Travel Requirements:

  • Some travel required, both locally and internationally as needed.

Job Description:

We are looking for an Executive Briefing Center Coordinator. This person is responsible for general administrative support of the Briefing Program team and visiting customers. The Executive Briefing Center is an integral part of our Marketing and Sales organizations and provides customers with the opportunity to learn more about Pure Storage and its product offerings. We host the leadership of our most valued prospects, customers, and partners to understand their strategic priorities. We collaborate in developing the briefing experience, focusing on meaningful conversations and strengthening relationships. Our Executive Briefings occur virtually and/or in person in Mountain View and other remote locations locally and internationally. We seek an experienced Briefing Specialist who will host a portfolio of Executive Briefings and grow with us as we expand and scale our program.

Duties and Responsibilities

  • Manage end-to-end logistics for executive meetings (customers/prospects/partners) to ensure a flawless experience for the customer.
  • Help facilitate and organize all EBC meetings, including managing all calendar scheduling, executive speakers, and room preparations.
  • As the face of the EBC, serve as the main point of contact for customers, sales teams, and Pure executives for any “day-of” needs.
  • Collect all necessary information for each briefing with the account team and ensure the briefing form has been completed in its entirety.
  • Manage pre-engagement arrangements before the start of the briefing, which includes the cleaning and setup (meeting logistics – agenda, Zoom invites, feedback forms, name tents, badges, A/V setup, pad/pen, etc.)
  • Provide logistical/concierge support for customers and account teams, including dining, transportation, translation service, lodging, and entertainment reservations.
  • Coordinate catering orders for all engagements, including the setup/breakdown and cleanup and refresh coffee/drinks in briefing rooms as needed.
  • Provide concierge-style service to all customers; meet and greet them as they arrive at reception and escort them to the EBC and their briefing room.
  • Handle the distribution and collection of briefing feedback forms, including entering feedback data into the briefing management system and providing results to the account and the speaker team.
  • Maintain a professional environment in the Briefing Center.
  • Serve as point of contact for security, facilities, A/V, etc.
  • Maintain inventory of all supplies and customer schwags.
  • Assist the Program Manager/other team members on special projects as needed.

Education:

  • Either Associate’s Degree or Bachelor's Degree required.

Experience:

  • At least 2 years relevant experience
  • Detail-oriented, with a proven ability to drive projects to completion
  • Familiarity with SFDC, Gcal, Webex, and Zoom. BriefingSource experience will be a plus.
  • Experienced with MS Excel/PowerPoint/Doc
  • Your co-workers would describe you as an enthusiastic problem-solver.
  • Must thrive in a fast-paced, always-changing environment.
  • Excellent verbal and written communication skills.
  • Exceptional organization skills to juggle many tasks without losing sight of top priorities
  • Experience supporting a global organization, including managing time zones.
  • Ability to adjust to changing priorities and handle multiple projects at once.

Requirements:

** Initial assignment length: 6 months but high possibility of conversion and/or extension depending on performance and team fit

** NOTES:

  • Part of the Executive Briefing Center team
  • Heavy partnering and supporting Sales and Marketing
  • Internal customers: CEO, VP. Sales Leadership, Product Managers
  • Day-to-day: before a client company is ready to make a large financial decision (millions of dollars in investment), the client may want to request going to the Briefing Center for a more in depth understanding of the product
  • What is presented and part of the agenda depends on what the customers are looking for and want to discuss
  • Each briefing is normally 6 hours long.
  • Tasks include being the POC for Speakers: scheduling, sending out invites, pre-briefing with speakers, print agendas, prepare swag, transportation for speakers, post follow up (collect feedback)
  • Working heavily with EAs for internal and external stakeholders
  • Meet and Greet clients and customers
  • Briefing may be virtual, onsite or hybrid
  • Some travel needed depending on the briefing location - may be East or West coast travel
  • Great in PPT, Excel, Google Workspace
  • Fast Paced - candidate should be adaptable to changing circumstances
  • Plenty of Growth for those willing to work
  • Flexibility - may be onsite or remote depending on briefing need and schedule
  • Some lifting needed for inventory

** PLUS: experience with Briefing Source software and Salesforce

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