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Information System Technician
1 month ago
Position: Information Systems Technician
Shifts: 1 opening for 12 PM-9 PM & 1 opening for 3 PM-midnight shift
Duration: 6 month C2H
Location: Ann Arbor (onsite Tuesday-Thursday)
PR: $16-$21.50/hr
**Exact compensation may vary based on several factors, including skills, experience, and education.
**Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Description:
Insight Global is looking for an Information Systems Technician to join our client’s Global Care team in Ann Arbor, Michigan. The Information Systems Technician is responsible for receiving support calls from the client’s store locations to help resolve and troubleshoot their POS system. The ideal candidate will have strong people skills and a technical background.
Qualifications:
- 2+ years of experience with IT support, help desk, etc.
- Experience receiving support calls and remoting in to resolve issues
- Strong customer service experience
- ServiceNow experience
Plusses:
- Experience supporting POS systems
- Prior experience working at Comcast