System Engineer

2 months ago


Arlington, United States Addison Group Full time

The ideal candidate will help build, maintain, and troubleshoot, the company's rapidly expanding infrastructure. They will work alongside other engineers to ensure highest levels of performance and ability, and manage any problems that arise.

Responsibilities

  • Manage and monitor installed systems
  • Troubleshoot technical issues to ensure user availability
  • Test and maintain operation systems
  • Monitor application performance
  • Design, document, build, test, implement, and support core images
  • Troubleshoot technical issues to ensure user availability
  • Provide advanced proficiency in Microsoft Windows operating systems
  • Utilize tools, equipment, and procedures for repairing computers and peripheral devices
  • Use initiative and independent judgment within established procedural guidelines
  • Provide advanced proficiency in Microsoft Office applications (Visio, Excel, Access, PowerPoint, Word, Outlook)
  • Resolve problems associated with application support, password resets, and provide tier 1 and 2 support to end users
  • Manage and coordinate direct customer interactions from incoming calls, walk-ups, emails, support calls, and via third-party


Qualifications

  • Active TS/SCI Clearance
  • Minimum of 7 years of Systems Engineering experience
  • Bachelor's degree in Computer Science or related field
  • Experience with Microsoft Active Directory (user account creation and basic AD understanding)
  • Experience in configuring, monitoring and troubleshooting systems
  • Strong scripting and technical skills
  • Ability to work on-site 5 days a week in Arlington, VA


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