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Systems Administrator Advisor

1 month ago

Fort Belvoir, United States Apex Systems Full time

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.


Position: System Administrator Advisor / Queue Manager (DoD TS/SCI Clearance required)

Location: Fully onsite, M-F, Fort Belvoir, VA

Duration: 6 months, conversion to full-time

Pay Rate Range: Conversion salary - $120-125K

Project Description: Seize your opportunity to make a personal impact as a Queue Manager supporting a DOD customer in the National Capital Region. As a Queue Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Queue Manager joining our team to assist with the workflow for the customer support team.


#clearance

How a Queue Manager will Make an Impact:

  • Will communicate with the team, stakeholders, and Government representatives to improve the customer’s experience
  • Will solve challenges through a combination of perseverance and utilizing the team’s full depth of collected knowledge
  • Supports a dynamic work environment with multiple competing priorities
  • Works across the various work centers to provide reliable, IT solutions
  • Will utilize both soft and hard customer relationship skills to deliver the expected capability

What You’ll Need to Succeed:

Education:

  • Bachelors


Required Experience:

  • 6+ years


Required Technical Skills:

  • CompTIA Security+


Security Clearance Level:

  • TS/SCI


Required Skills and Abilities:

  • Experience with a ticketing system (ServiceNow, Remedy, etc.)
  • Strong communication skills
  • Team management
  • Organizational skills


Preferred Skills:

  • Certified Scrum Master or Agile experience
  • ITIL


Location:

  • On Customer Site


Citizenship Required:

  • US Citizenship