![Universal Logistics Holdings, Inc.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Account Representative
2 months ago
Universal Logistics Holdings is a multi-billion dollar logistics provider. We have been in the industry for over 90 years and are proud of our awards and affiliations with industry leaders. Universal celebrates our employees who have company pride and the drive to succeed. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Come join the team that made it possible for us to be named Great Supply Chain Partner 2020, Top 50 Logistics Company 2020, Top 100 For-Hire Carrier 2020, and General Motors Carrier of the Year for 2021 Learn more at: www.universallogistics.com
Ideal candidates will meet the following requirements:
- One year experience in a related office setting.
- Excellent written and verbal communication skills
- Experience with Microsoft Office; MS Word, MS Excel, MS PowerPoint
- Excellent customer service skills and assertive, dependable personality
- Ability to maintain good working relationships with co-workers, supervisors, management, and agents.
- Ability to independently solve problems and see them through to resolution.
Responsibilities will include
- Tracing container imports daily and updating operating system to reflect data
- Entering work orders
- Updating web portals for customer billing requirements
- Customer interfacing
- Extracting and uploading documents required for billing
Why join Universal? We offer...
- Competitive pay with performance reviews
- Major medical, vision, and dental benefits, FSA, HSA, 401k, life insurance, long term disability, and more
- Paid holidays and paid vacation
- Career development and upward progression within a growing company
- In-depth, hands-on training
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