Service Center Manager

3 days ago


Boston, United States Nesco Resource Full time

Service Center Manager

Fully On-Site in Walpole, MA


We are seeking a dynamic and experienced professional to join our team as a Service Center Manager. This role involves providing business, managerial, and technical direction to our Service Center, as well as supervising Field Engineers and Technicians when necessary.


Responsibilities:

  • Oversee sales, profit, and quality of area operations
  • Review and sign contracts within authorized limits
  • Collaborate with Region Director, Regional Sales Manager, and Marketing Services to promote new business
  • Develop and review Area Profit Plan
  • Lead regular management committee meetings
  • Coordinate weekly invoicing and monthly status reports
  • Review and audit field jobs
  • Supervise, ensure safety, and provide technical training for Field Engineers and Technicians
  • Conduct employee performance reviews and recommend salary changes
  • Coordinate technical training and assist with career development
  • Review and recommend field technical procedures
  • Interview job applicants
  • Develop and review proposals and field engineer reports


Qualifications:

  • Bachelor's degree in Electrical or Mechanical Engineering (BSEE/BSME), OR
  • Graduate of applicable Electrical Technical School or Military equivalent
  • Experience in the Industrial Service Industry
  • Strong communication, supervisory, organizational, and management skills
  • Proficiency in Microsoft Office suite and internet research
  • Experience with computer-controlled test equipment
  • Valid driver's license


Desired Skills:

  • Action-oriented and results-driven
  • Team building and leadership skills
  • Strong customer focus
  • Excellent organizational and resource management abilities


Additional Requirements:

  • Willingness to travel overnight for field work and company meetings
  • Ability to work flexible hours, including weekends and holidays


If you are a motivated professional with a passion for customer service, technical expertise, and leadership, we encourage you to apply for this exciting opportunity to lead our Service Center team.



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