Service Center Manager
2 days ago
Service Center Manager - Boston Territory
We are seeking an experienced Operations professional with a Sales background to manage our Boston territory as a Service Center Manager. This role will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center.
- Oversee sales, profit, and quality of area operations
- Conduct regular sales calls on existing major accounts and establish new client relationships
- Provide proposals and service contracts for our services and repair work
- Review and sign contracts within authorized limits
- Collaborate with Region Director, Regional Sales Manager, and Marketing Services to promote new business
- Develop and review Area Profit Plan
- Lead regular management committee meetings
- Coordinate weekly invoicing and monthly status reports
- Review and audit field jobs
- Supervise, ensure safety, and provide technical training for Field Engineers and Technicians
- Coordinate and schedule work for technicians with customers
- Minimum five years of experience in the Industrial Service Industry
- Strong communication, supervisory, organizational, and management skills
- Proficiency in Microsoft Office suite and internet research
- Willingness to travel overnight for field work and company meetings (25% travel time required)
- Valid driver's license with a clean driving record
- Four-year degree or graduate of Electrical Technical School or Military equivalent
- BSEE/BSEET preferred
If you are a motivated professional with a passion for customer service, technical expertise, and leadership, we encourage you to apply for this exciting opportunity to lead our Boston Service Center team.
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