Customer Success Manager

19 hours ago

Margate, United States Answering Service Care Full time

Join Answering Service Care Almost 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.

At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we lead the charge in redefining service delivery.

Our Mission: To forge seamless connections between businesses and their clientele through tailored communication solutions, nurturing lasting relationships, and consistently surpassing expectations. Does a passion for customer service drive you? We're eager to connect with you

Location: In-office Position at ASC’s Margate, FL Headquarters

Customer Success Manager Role:

Answering Service Care is seeking a skilled and experienced Account Manager to join our team and take the lead in client relationship ownership. This manager will be responsible for the day-to-day engagement of new and existing clients, focusing on proactive relationship-building objectives targeting client satisfaction and growth.

Key Responsibilities:

  • Nurture and maintain client relationships in the Legal Industry, ensuring their needs are met and expectations are surpassed.
  • Direct ownership of client accounts, with consistent proactive communication and updates, along with reactive client support as needed.
  • Target KPI’s in CSAT Client Satisfaction, NPS, and overall client growth of the Legal Industry
  • Work closely and collaborate with the Operations Manager to guarantee client satisfaction and calibrate on resolving any concerns or issues.
  • Engage in strategic planning sessions to enhance our service offerings and elevate client experiences.

Qualifications:

  • Minimum of 5 years of experience in customer service, with a minimum of 2 years of experience in client relationship management.
  • Bachelor’s Degree in Business Management or related field.
  • Excellent communication skills, with the ability to effectively manage relationships.
  • Thrive in a fast-paced environment and tackle opportunities with strong problem-solving and decision-making skills.
  • Ability to work independently, organize, and manage multiple tasks and priorities.
  • Proficiency in Windows applications, Web applications, MS Office, Google Docs, and other modern business applications.
  • Dependability and flexibility are key. Must maintain a stellar attendance record, always punctual, dependable, and flexible.
  • Approachable, engaging, and always ready to greet challenges with a smile. You genuinely care about people and are sensitive to diverse and challenging scenarios.

Ready to embark on this rewarding journey? Apply now and become an essential part of our Customer Success Team

Open shifts: Full-Time

Compensation: $21.67 an hour


Benefit Highlights:

  • Weekly Pay
  • Paid Training
  • Health/Dental/Vision & Term Life
  • PTO (Start earning on day one)
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement up to $375 a month
  • Gym membership reimbursement
  • Company sponsored snacks
  • Reward and Recognition platform

Are you ready to join a company that values your talent and hard work? Apply now, and let's start this journey together


Answering Service Care is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact hr@answeringservicecare.com.

  • Customer Success Manager

    4 weeks ago

    Margate, United States Answering Service Care Full time

    Join Answering Service Care Almost 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation. At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we...

  • Customer Success Manager

    3 days ago

    margate, United States Answering Service Care Full time

    Join Answering Service Care Almost 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we...

  • Customer Success Manager

    3 days ago

    margate, United States Answering Service Care Full time

    Join Answering Service Care Almost 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we...

  • Customer Success Manager

    2 weeks ago

    Margate, Florida, United States Answering Service Care Full time

    Customer Success Manager Role:At Answering Service Care, we're seeking a skilled and experienced professional to lead client relationship ownership. This role will be responsible for the day-to-day engagement of new and existing clients, focusing on proactive relationship-building objectives targeting client satisfaction and growth.Key Responsibilities:•...

  • Customer Success Manager

    4 weeks ago

    Margate, Florida, United States Answering Service Care Full time

    Customer Success Manager RoleAt Answering Service Care, we're seeking a skilled and experienced Account Manager to join our team and take the lead in client relationship ownership.This manager will be responsible for the day-to-day engagement of new and existing clients, focusing on proactive relationship-building objectives targeting client satisfaction and...

  • Customer Service Advisor

    5 months ago

    Margate, United States Rising Tide Car Wash Part time $12 - $15

    Company:Rising Tide Car Wash is a premium car wash brand dedicated to the empowerment of people with autism. Our mission is to invite communities to see the potential people with autism have to be elite employees. We’ve been covered on the Nightly News, FOX Business, The TODAY Show, and Sun Sentinel. Learn more about our story here.Job...

  • Shift Manager

    2 weeks ago

    Margate, Florida, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesLead shifts and ensure that the team is meeting McDonald's...

  • Elevator Industry Operations Manager

    2 weeks ago

    Margate, Florida, United States Axxiom Elevator Full time

    About Axxiom ElevatorMotion Elevator, an Axxiom Elevator company, is a customer-centric provider in the elevator industry, offering services in modernization, repair, and maintenance of elevators, escalators, and moving walkways. Our company is dedicated to delivering exceptional service to ensure the safety and reliability of vertical transportation...

  • Elevator Industry Branch Manager

    3 weeks ago

    Margate, United States Axxiom Elevator Full time

    Company DescriptionMotion Elevator, an Axxiom Elevator company, is a customer-oriented provider in Margate, FL, offering services in the modernization, repair, and maintenance of elevators, escalators, and moving walkways. The company is dedicated to delivering the highest level of service to ensure the safety and reliability of vertical transportation...

  • Elevator Industry Branch Manager

    1 month ago

    Margate, United States Axxiom Elevator Full time

    Company DescriptionMotion Elevator, an Axxiom Elevator company, is a customer-oriented provider in Margate, FL, offering services in the modernization, repair, and maintenance of elevators, escalators, and moving walkways. The company is dedicated to delivering the highest level of service to ensure the safety and reliability of vertical transportation...

  • Restaurant Operations Manager

    2 weeks ago

    Margate, Florida, United States Firehouse Subs Full time

    Job OverviewFirehouse Subs is seeking a motivated and experienced Shift Manager to join our team. The successful candidate will be responsible for leading a team of associates to deliver exceptional customer service and uphold our standards of excellence.Key ResponsibilitiesLead and motivate a team of associates to achieve sales and customer service...

  • Elevator Industry Branch Manager

    3 weeks ago

    Margate, Florida, United States Axxiom Elevator Full time

    About the RoleMotion Elevator, an Axxiom Elevator company, is seeking a highly skilled and experienced Branch Manager to lead our team in Margate, FL. As a key member of our leadership team, you will be responsible for delivering exceptional service to our customers, driving business growth, and ensuring the highest level of safety and reliability in our...

  • Elevator Industry Operations Manager

    1 month ago

    Margate, Florida, United States Axxiom Elevator Full time

    About the RoleMotion Elevator, an Axxiom Elevator company, is seeking a highly skilled and experienced Branch Manager to lead our team in Margate, FL. As a key member of our leadership team, you will be responsible for delivering exceptional service to our customers, driving business growth, and ensuring the highest level of safety and reliability in our...

  • Elevator Industry Operations Manager

    4 weeks ago

    Margate, Florida, United States Axxiom Elevator Full time

    About the RoleMotion Elevator, an Axxiom Elevator company, is seeking a highly skilled and experienced Branch Manager to lead our team in Margate, FL. As a key member of our leadership team, you will be responsible for delivering exceptional service to our customers, driving business growth, and ensuring the highest level of safety and reliability in our...

  • Business Development Manager

    1 week ago

    Margate, Florida, United States ati Full time

    Job SummaryWe are seeking a highly skilled Business Development Manager to join our team at ATI. The successful candidate will be responsible for overseeing a portfolio of strategic customers and growing our additive manufacturing products business in aerospace, space, and defense industries.Key ResponsibilitiesExecute strategic initiatives by landing orders...

  • Restaurant Operations Manager

    2 months ago

    Margate, Florida, United States Wendy's Full time

    About Wendy'sWe're committed to creating a positive work environment where our team members can thrive. As a Shift Manager, you'll play a key role in leading our team to deliver exceptional customer experiences and drive business results.Key Responsibilities:Lead by example, demonstrating a customer-first mindset and a commitment to excellence in all aspects...

  • Management Training Leader

    2 months ago

    Margate, Florida, United States Rising Tide Car Wash Full time

    About UsRising Tide Car Wash is a pioneering organization that leverages the unique strengths of its employees, many of whom are on the autism spectrum. By empowering team members to develop their natural talents into professional skills, we provide exceptional customer service and create opportunities for personal growth and career advancement.Our VisionWe...

  • Operations Manager

    19 hours ago

    Margate, United States Answering Service Care Full time

    Job descriptionAnswering Service Care is seeking a skilled and experienced Manager to join our team. This manager will be responsible for overseeing the day-to-day answering service operations of one of our Industry Divisions and building and retaining a high-performing team; in turn, refining existing and developing new services to deliver value to our...

  • Operations Manager

    3 days ago

    margate, United States Answering Service Care Full time

    Job descriptionAnswering Service Care is seeking a skilled and experienced Manager to join our team. This manager will be responsible for overseeing the day-to-day answering service operations of one of our Industry Divisions and building and retaining a high-performing team; in turn, refining existing and developing new services to deliver value to our...

  • Customer Service Representative

    4 weeks ago

    Margate, Florida, United States Wingstop Restaurants Full time

    Job Summary:We are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at Wingstop Restaurants. As a key member of our restaurant team, you will be responsible for delivering exceptional service to our guests, ensuring a positive and memorable dining experience.Key Responsibilities:Provide World-Class Service: Act as...