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Content Designer
1 month ago
Details:
Job Title: Content Designer
Location: Raleigh, NC
Duration: 18+ Months (Contract high possibility of Conversion)
Work Schedule: Hybrid
Job description for your reference:
Responsibilities:
- Support multiple agile teams, working closely with UX, UI, PM, PO to complete Rally features.
- Help interview and onboard new teammates.
- Take lead on team meetings, like critiques, showcases, and other interactive group sessions.
- Lead content designers—provide guidance, feedback, and peer reviews.
- Identify opportunities continuously improve user journeys, product adoption, performance, and overall client satisfaction.
- Attend and actively participate in cross-functional meetings (agile team meetings, product/design syncs, content team meetings, etc.). Ask questions, share feedback, and advocate for CD principles.
- Apply relevant accessibility standards and best practices when creating content.
- Become a Client's Verbal ID and assigned feature/ work stream expert—understand, own, and executing on voice and tone, legal, risk, and compliance requirements, task functionality, and business requirements.
- Own and drive initiatives from inception to completion to improve the content delivery process and organization.
- Serve as a SME by identifying and applying content design concepts and data/research to drive decision-making.
- Be proactive and support EXD in the development of flow charts, journey maps, competitive research, user studies, or other innovation as needed.
- Take lead on high-profile projects for features and work streams.
- Introduce, advocate for, and document content design processes that support team growth and synergy.
- Ensure content delivery is aligned across digital platforms.
- Complete all teammate learning center assignments at least 7 days prior to due dates.
Required Qualifications:
- Bachelor’s degree in English, Marketing, Communications, Business Administration or related field, or equivalent education and related training.
- 5+ years of online/digital content development and strategy experience.
- Excellent writing skills with demonstrated ability to write successfully for digital interfaces and applications.
- Plus/Nice to Have Skills/Prior Experiences:(Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.)
Preferred Qualifications:
- 5+ years in content design, UX writing, and/or microcopy—focused on web and mobile applications/digital platforms. Financial experience is a plus.
- A portfolio demonstrating your experience with user-centered content design for desktop and mobile applications.
- A firm understanding of inclusive, accessible design.
- Ability to conceptualize content frameworks and execute content decisions (often based on user research/testing).
- A passion for user-centered design and providing solutions that meet clients’ needs.
- Ability to create compelling content and provide constructive feedback to improve content across team(s)
- Eager to understand why things work the way they do and how to connect the dots.
- Proven ability to identify, analyze, and solve problems independently with strong attention to detail.
- Ability to manage ambiguity, work autonomously, and juggle many tasks in a fast-paced environment.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
