Credit Coordinator II

4 weeks ago


Addison, United States Ferguson Full time

Ferguson is currently seeking a Credit Coordinator to join our team


Primary Responsibilities:

  • Work on credit accounts, following established guidelines.
  • Receive customer payments, reconcile outstanding account balances, and prepare periodic reports on accounts receivable and past due status.
  • Assist customers with inquiries and issues regarding their accounts.
  • Perform routine clerical support, including copying, distributing mail, simple calculations, and maintaining records.
  • Approve order ticket releases for credit accounts under restriction.
  • Send out lien notices/certified letters and provide sign-off on commercial and residential lien waivers.
  • Update and summarize receivables and notify/resolve uncollected CODs.
  • Research and resolve credit card chargebacks and approve tax-exempt forms.
  • Process payments for open customer accounts.
  • Engage in collection activities, including negotiating repayment terms and referring accounts to collection agencies as necessary.
  • May involve providing driver duties and responsibilities.


Required Experience:

  • Credit experience preferred.
  • Ability to prioritize workload and meet timelines.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access).
  • Strong and accurate data entry skills.
  • Basic math proficiency.


Required Education:

  • Must be at least 18 years of age.
  • Valid state-issued license is required.


Work Environment: At Ferguson, we care for each other and value our associates' well-being alongside their hard work. Our holistic benefits approach supports the mental, physical, and financial well-being of our team.


About the Company: Since 1953, Ferguson has been a source of quality supplies for various industries, aiming to build better infrastructure, homes, and businesses. With approximately 36,000 associates across 1,700 locations, Ferguson is committed to solving problems and serving customers, communities, and each other. We offer best-in-class products and services across multiple industries, including Commercial/Mechanical, HVAC, Residential Trade, and more. Join Ferguson and build a career you can be proud of at a company you can believe in.


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