Senior Support Specialist

24 hours ago


Brookfield, United States Vrakas CPAs + Advisors Full time

Vrakas CPAs + Advisors is looking for a Senior Support Specialist to join our team of talented professionals. This is a full-time position in our Brookfield or Madison office.


With nearly 100 professionals, our experience, size, and resources enable us to provide high-quality assurance, tax, and client accounting and advisory services for privately held companies in a variety of industries including manufacturing, construction, real estate, and professional services, to name a few.


At Vrakas CPAs + Advisors, we provide you with the tools needed to map out your path to success, built around your talents and goals. We are a firm that hires highly talented and motivated individuals who are passionate about contributing to the growth of a progressive and successful company. Our team atmosphere and close-knit culture emphasize and support career development and personal growth.


Responsibilities & Opportunities

  • Assist with the implementation of electronic workflow software while being a part of the Champions Team that works with the software vendor on the initial setup to training the entire team on the new system
  • Assist in establishing standard operating procedures across multiple offices
  • Provide essential support to the tax department by performing a range of administrative tasks, including assisting with the scanning and sorting of work papers, assigning tax preparers to returns, and managing the workflow process
  • Assist within the organization, filing, and archiving of tax records in compliance with legal and company requirements
  • Generate reports and summaries as required by the tax team
  • Schedule and coordinate meetings, including internal team meetings and meetings with external stakeholders
  • Prepare meeting agendas, take minutes, and follow up on action items
  • Prepare correspondence and documentation for clients as needed
  • Answer phones, handle correspondence, and manage email communications
  • Provide general administrative support to internal and external parties as needed
  • Act as a point of contact for inquiries related to tax documentation and processes
  • Provide administrative support to other firm departments as needed


Requirements

  • 8+ years of administrative support experience in public accounting or experience in another related field
  • High school diploma or equivalent
  • Expert working knowledge of Microsoft Office, Teams, and Zoom
  • Advanced knowledge in Word and Excel specifically
  • Familiarity with tax software and document management systems a plus – SafeSend and CCH product lines including Document, Workflow, Engagement, Practice
  • Detail-oriented, organized, and capable of managing multiple tasks efficiently
  • Strong verbal and written communication skills
  • Consistently dependable with a demonstrated ability to listen, anticipate, and respond to service needs while maintaining a positive attitude
  • Problem solver who takes initiative and is eager to learn
  • Self-starter who works well independently and as part of a team


Competitive compensation package commensurate on past performance and experience; 401K, profit sharing, comprehensive insurance benefits portfolio, vacation, PTO, and more. For more information about our benefits, visit our Culture & Benefits page under the Career tab.


Vrakas is fiercely independent and steadfast in its desire to remain one of the largest locally-owned CPA firms in Wisconsin and surrounding markets. To learn more about the position, apply below or contact our Director of Talent, Tara Tomter, here.



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