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Desktop Technician III

4 months ago

Owings Mills, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Desktop Technician III. This is a 06+ Months Contract opportunity with long-term potential and is located in Owings Mills, MD (Onsite). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-26431


Pay Range: $20 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:


  • You will need to have an understanding of general hardware and software knowledge. For example, they will be ensuring that assets and devices are connected, and working properly, and providing troubleshooting efforts as needed.
  • The managers will provide brief training on what needs to be completed and the process for that.
  • Responding to, updating, and maintaining tickets.
  • Resolving end-user tech issues.
  • Addressing security vulnerabilities.
  • Responding to on-site requests for support/assistance.
  • Supporting DR efforts for our monthly tests.
  • The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
  • Support employees, both local and remote, with desktop issues, account issues, and access to various internal services.
  • Troubleshoot software issues on employees’ desktops/laptops
  • Some off-hours support may apply.


Key Requirements and Technology Experience:


  • Associate degree in a technical field such as computer science, computer engineering, or related field required.
  • 5-7 year’s experience required.
  • Knowledge of Windows OS.
  • Experience with desktop installation and configuration.
  • Experience troubleshooting desktop issues as well as mobile devices.


Our client is a leading Investment Management Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.