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Desktop Support Technician

2 months ago


Marysville, United States Robert Half Full time

One of Robert Half's Fortune 500 clients is hiring a Desktop Support Technician for a long-term, onsite role in Marysville, OH. If you have 2+ years of helpdesk experience, apply today


Daily Responsibilities:

  • Act as the main point of contact for all IT related issues and owning complete technical issue resolution
  • Troubleshooting Windows OS, O365
  • Active Directory – onboarding users, passwords, distribution lists, managing security groups
  • Requests will vary between calls, emails and walk-ups
  • Research new tools/technologies as needed to help address business needs
  • Network connectivity troubleshooting


Required Experience:

  • Strong understanding of ServiceNow ticketing system
  • Excellent client service skills
  • 2+ years of experience solving hardware & software issues