Customer Service Representative

4 months ago


Beaufort, United States 1st Franklin Financial Corporation Full time

Join the 1st Franklin team as a Customer Service Representative.


Salary: $14.00 to $15.75 per hour


This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The CSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.


Principal Accountabilities and Key Activities

  • Identifies and responds to customer needs in a timely and efficient manner
  • Builds internal and external relationships
  • Ensures customer confidentiality and private information is maintained
  • Interviews customers and process applications, making recommendations for product and services approval
  • Processes payments, verifies cash, endorsements, issues receipts, ACH, etc.
  • Prepare and present assigned daily marketing offers
  • Responsible for assigned collection of customer accounts
  • Compiles and maintains records of all daily assigned tasks


Education, Qualifications and Experience

  • High School Diploma or equivalent
  • Ability to meet current Licensing requirements of various States and Federal regulators
  • Demonstrate the ability to analyze relevant information and apply individual judgment
  • Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
  • Ability to maintain confidential business and personal information
  • Action and result focused
  • Strong communication skills (verbal / written / interpersonal)
  • Proficient with MS Office Suite products
  • Must possess a valid driver's license and the ability to operate an automobile


About Us:

1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.



  • Beaufort, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. You will work in a fast-paced environment, taking orders, answering customer inquiries, and resolving any issues that may arise. You will also be...


  • Beaufort, United States 1st Franklin Financial Full time

    Join the 1st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service...


  • Beaufort, North Carolina, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe're a fast-paced and dynamic team that's passionate about delivering exceptional customer experiences. As a Customer Service Representative at Domino's, you'll play a vital role in ensuring our customers receive the best possible service.Key ResponsibilitiesPrepare and load pizzas into the ovenStretch, sauce, and top pizzas to...


  • Beaufort, South Carolina, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.Key...


  • Beaufort, South Carolina, United States Beaufort Memorial Hospital Full time

    About Beaufort Memorial HospitalBeaufort Memorial Hospital is a not-for-profit hospital founded in 1944, serving the Lowcountry region. We are an acute-care hospital and regional referral center, providing high-quality medical care to our community.Job SummaryWe are seeking a skilled Communications Customer Service Representative to join our team. In this...


  • Beaufort, South Carolina, United States Beaufort Memorial Hospital Full time

    About Beaufort Memorial HospitalBeaufort Memorial Hospital is a not-for-profit hospital located in the Lowcountry region of South Carolina. With a rich history dating back to 1944, the hospital has grown to become a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C.Job SummaryWe are seeking a skilled...


  • Beaufort, South Carolina, United States Beaufort Memorial Hospital Full time

    About the OrganizationBeaufort Memorial Hospital is a not-for-profit hospital that has been serving the community since 1944. As a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C., we provide high-quality medical care to our patients.Our MissionOur mission is to enhance the quality of life in the...


  • Beaufort, United States Beaufort Memorial Hospital Full time

    About the Organization Beaufort Memorial, a not-for-profit hospital founded in 1944 on the banks of the Atlantic Intracoastal Waterway, is licensed for 201 beds (169 acute, 14 rehabilitation and 18 mental health). We are an acute-care hospital, a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C. Fully...


  • Beaufort, South Carolina, United States Domino's Franchise Full time

    Job OverviewWe are a small, locally owned Domino's Franchise with a strong commitment to customer service. Our stores in Beaufort and Morehead City consistently rank at the top for customer satisfaction within Domino's, and our employee retention is high.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfactionLearn and master...


  • Beaufort, South Carolina, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for our customers.Key...


  • Beaufort, South Carolina, United States Stokes Automotive Group Full time

    Job SummaryStokes Automotive Group is seeking a highly skilled and customer-focused receptionist to join our team in Beaufort, South Carolina. As a receptionist, you will be the first point of contact for our customers and must provide exceptional customer service while maintaining a professional and friendly demeanor.Key ResponsibilitiesGreet and welcome...


  • Beaufort, South Carolina, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant team, you'll be responsible for delivering exceptional service to our guests, ensuring they have a positive and memorable experience.Key Responsibilities:Act as the face and voice of Wingstop, providing...


  • Beaufort, South Carolina, United States Phoenix Senior Living Full time

    Job Description**Job Summary**The Phoenix Senior Living team is seeking a highly skilled and customer-focused Concierge to join our community. As a Concierge, you will be the first point of contact for our residents, families, and visitors, providing a warm and welcoming experience.Key Responsibilities:Customer Experience:Oversee the community entry area,...


  • Beaufort, North Carolina, United States Domino's Franchise Full time

    Domino's Franchise Job Description**About Us**At Domino's, we're not just a fast-food chain - we're a team of passionate individuals who strive to deliver exceptional service to our customers.**Job Summary**We're seeking a Customer Service Representative to join our team. As a key member of our crew, you'll be responsible for providing top-notch service to...


  • Beaufort, South Carolina, United States Chick-fil-A Full time

    Front of House Team MemberAre you looking for a fun and loving work environment where you can positively influence others? Do you enjoy serving and helping others with a cheerful and positive attitude?Working at Chick-fil-A is not just a job; it's an opportunity for personal growth and development. As a Front of House Team Member, you will have the chance to...


  • Beaufort, South Carolina, United States Bfthospitality Full time

    Guest Services RepresentativeCompany: BfthospitalityDepartment: Front DeskPosition Overview:The Guest Services Representative plays a crucial role in ensuring the highest level of guest satisfaction by delivering exceptional customer service. This position is responsible for managing the check-in and check-out processes, as well as addressing phone inquiries...


  • Beaufort, South Carolina, United States Beaufort Memorial Hospital Full time

    About the OrganizationBeaufort Memorial Hospital is a not-for-profit healthcare provider dedicated to delivering high-quality patient care and services. As a regional referral center, we serve the Lowcountry region with a team of nearly 230 board-certified or board-eligible providers.Job SummaryWe are seeking a skilled Patient Financial Services...

  • Sales Associate

    2 weeks ago


    Beaufort, North Carolina, United States Dollar General Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Dollar General. As a Sales Associate, you will be the point of contact for customers, providing exceptional service and ensuring a positive shopping experience.Key ResponsibilitiesUnload trucks and receive merchandise in a timely and efficient manner.Stock...


  • Beaufort, South Carolina, United States Beaufort Memorial Hospital Full time

    About the OrganizationBeaufort Memorial Hospital is a not-for-profit healthcare provider dedicated to delivering high-quality patient care and services. Founded in 1944, our hospital has grown to become a regional referral center and the largest medical facility in the Lowcountry.We are fully accredited by The Joint Commission and boast a dedicated medical...


  • Beaufort, South Carolina, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front End Checkout Associate to join our team at Walmart. As a Front End Checkout Associate, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesOperate a cash register and...