Communications Customer Service Representative

3 days ago


Beaufort, South Carolina, United States Beaufort Memorial Hospital Full time
About Beaufort Memorial Hospital

Beaufort Memorial Hospital is a not-for-profit hospital located in the Lowcountry region of South Carolina. With a rich history dating back to 1944, the hospital has grown to become a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C.

Job Summary

We are seeking a skilled Communications Customer Service Representative to join our team. As a key member of our hospital's communication department, you will be responsible for providing exceptional customer service to patients, visitors, and staff while maintaining accurate and timely transfer of telephone and public announcement information.

Key Responsibilities
  • Respond to PBX external and internal calls using a high-quality customer service-focused approach
  • Maintain accurate and timely transfer of telephone and public announcement information as directed by management
  • Follow policies and procedures regarding communication and privacy according to department and BMH goals set
Requirements
  • High school graduate or equivalent preferred
  • PBX Operator, Dispatch, or high-volume Inbound Call Center experience preferred
  • Previous work with the public is required
EOE Statement

Beaufort Memorial Hospital is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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