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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.
Key Responsibilities- Customer Service: Provide top-notch customer service to our customers, responding to their inquiries, resolving issues, and ensuring their satisfaction.
- Storage Unit Management: Manage storage units, including assessing customer storage needs, making suggestions, and conducting daily inspections to confirm inventory and availability.
- Administrative Tasks: Perform administrative tasks, such as auditing cash drawers, making bank deposits, and maintaining accurate records.
- Communication: Communicate effectively with customers, colleagues, and management, both verbally and in writing.
- Experience: Previous experience in customer service, sales, or a related field is required.
- Transportation: A valid driver's license and reliable transportation are necessary for traveling between work locations and conducting other work-related business.
- Physical Demands: Ability to lift, move, and transport items weighing up to 35 pounds, as well as spend up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
- Competitive Pay: Earn a competitive hourly rate.
- Benefits: Eligible for full-time benefits, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
- Opportunities for Growth: Opportunities for career growth and professional development.
Public Storage is a leading self-storage company, recognized as a Great Place to Work and voted as having Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion.
