Customer Service Representative for Healthcare Billing

5 days ago


Westwood, Kansas, United States Beacon Hill Full time
Job Summary

We are seeking a highly skilled Customer Service Associate to join our team in Westwood, MA. As a key member of our customer service team, you will play a vital role in resolving patient inquiries and collecting outstanding balances.

About the Role
  • Resolve patient inquiries via telephone, mail correspondence, and electronic messaging regarding billing issues.
  • Collect and update demographic and insurance information during patient contacts.
  • Communicate findings to patients in a timely and accurate manner.

In addition to your exceptional communication skills, you will possess strong analytical and problem-solving abilities, with the ability to work effectively in a high-volume call center environment.

Requirements
  • 1+ year of previous customer service experience in a healthcare or high-volume call center setting.
  • High school diploma or GED required.
What We Offer

We offer a competitive hourly rate of $24 per hour, providing opportunities for professional growth and development in a dynamic and supportive environment.

Beacon Hill is an Equal Opportunity Employer that values diversity and encourages individuals with disabilities and protected veterans to apply.



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