Customer Service Representative for Healthcare Billing
5 days ago
We are seeking a highly skilled Customer Service Associate to join our team in Westwood, MA. As a key member of our customer service team, you will play a vital role in resolving patient inquiries and collecting outstanding balances.
About the Role- Resolve patient inquiries via telephone, mail correspondence, and electronic messaging regarding billing issues.
- Collect and update demographic and insurance information during patient contacts.
- Communicate findings to patients in a timely and accurate manner.
In addition to your exceptional communication skills, you will possess strong analytical and problem-solving abilities, with the ability to work effectively in a high-volume call center environment.
Requirements- 1+ year of previous customer service experience in a healthcare or high-volume call center setting.
- High school diploma or GED required.
We offer a competitive hourly rate of $24 per hour, providing opportunities for professional growth and development in a dynamic and supportive environment.
Beacon Hill is an Equal Opportunity Employer that values diversity and encourages individuals with disabilities and protected veterans to apply.
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