Current jobs related to Associate Director, Applications Support - Atlanta - Stellantis Financial Services US

  • Associate Director, Applications Support

    3 weeks ago

    Atlanta, Georgia, United States Stellantis Financial Services Full time

    Job Title: Associate Director, Applications SupportStellantis Financial Services is a leading provider of financial services to the automotive industry. We are seeking an experienced Associate Director, Applications Support to join our team.Job Summary:The Associate Director, Applications Support will be responsible for leading a team of technical support...

  • Associate Director, Technical Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States Stellantis Financial Services Full time

    Job Title: Associate Director, Applications SupportStellantis Financial Services is a leading captive finance company for one of the world's top automakers, with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroen, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move, and Leasys.As an Associate Director,...

  • Application Support Engineer

    3 weeks ago

    Atlanta, Georgia, United States Expedite Technology Solutions LLC Full time

    Job Summary:We are seeking a skilled Application Support Engineer to join our team at Expedite Technology Solutions LLC. As a key member of our IT department, you will be responsible for monitoring and maintaining the efficiency of our software applications, including Ventiv Technology's Claims Enterprise and Integrated Risk Management (IRM) systems.Key...

  • Associate Director of Development

    3 weeks ago

    Atlanta, Georgia, United States Emory HealthcareEmory University Full time

    Job Title: Associate Director of DevelopmentEmory University is seeking an experienced Associate Director of Development to join our Advancement and Alumni Engagement team. As a key member of our development team, you will play a critical role in identifying, cultivating, and soliciting major gifts from individuals, corporations, and foundations to support...

  • Associate Director, Programs

    3 weeks ago

    Atlanta, Georgia, United States Emory HealthcareEmory University Full time

    Job Title: Associate Director, ProgramsEmory University is seeking an Associate Director, Programs to join our team. As a key member of our innovation research team, you will play a critical role in developing and implementing programs that enhance outreach in research and encourage early career individuals to enter into child health research-related...

  • Area Director Operations Support

    3 weeks ago

    Atlanta, Georgia, United States Republic Services Full time

    About the RoleRepublic Services is seeking a highly skilled Area Director, Operations Support to provide leadership, oversight, and coordination to the Area's operational plan, goals, and major initiatives. This role will work closely with field operations to ensure durability of standards and processes, providing expertise in functional areas such as fleet...

  • Associate Director of Finance

    3 weeks ago

    Atlanta, Georgia, United States HEI Hotels & Resorts Full time

    Job Title: Associate Director of FinanceAt HEI Hotels & Resorts, we are seeking an experienced Associate Director of Finance to join our team. As a key member of our finance department, you will be responsible for directing the financial activities of our hotel, safeguarding our assets, and preparing all financial reports in accordance with generally...

  • Senior Financial Applications Support Specialist

    2 weeks ago

    Atlanta, Georgia, United States Kilpatrick Townsend & Stockton Full time

    Job Summary:Kilpatrick Townsend & Stockton LLP is seeking a highly skilled Senior Financial Applications Support Analyst to join our Information Technology Department in Atlanta. As a key member of our team, you will provide advanced user support and problem resolution for 3rd level application issues, including coordinating and working with vendors when...

  • Associate Director Of Finance

    1 week ago

    Atlanta, United States HEI Hospitality LLC Full time

    About Us Nestled between Downtown Atlanta and Buckhead, the Crowne Plaza Atlanta Midtown hotel is perfectly situated. Fortune 100 corporations and exciting attractions like the Georgia Aquarium, World of Coca-Cola, and College Football Hall of Fame are nearby. We offer authentic Southern hospitality and go above and beyond for exceptional stays at Crowne...

  • Tax Accounting Associate Director

    2 weeks ago

    Atlanta, Georgia, United States KPMG Full time

    KPMG is seeking a highly skilled Associate Director to join our Finance and Accounting organization. The ideal candidate will have a strong background in tax compliance and advisory services, with a focus on individual income tax compliance, tax counseling, and tax projections.The Associate Director will be responsible for overseeing the tax compliance and...

  • Associate Director of Finance

    4 weeks ago

    Atlanta, Georgia, United States HEI Hotels and Resorts Full time

    About UsNestled in the heart of Atlanta, our hotel offers a unique blend of Southern charm and modern amenities. As a leading hospitality company, HEI Hotels and Resorts is committed to providing exceptional experiences for our guests and associates alike.Job SummaryWe are seeking an experienced Associate Director of Finance to join our team. This role will...

  • Associate Director

    6 days ago

    atlanta, United States Digital Republic Talent Full time

    Associate Director, Central Activation ( Programmatic ) - Atlanta, GA - Hybrid Role - Global Media Agency - $115,000+ bens Company DescriptionA global media platform for an omnichannel activation powerhouse that drives smart application of investment through leveraging scale, marketplace innovation, deeper partnerships and knowledge is looking for a...

  • Associate Director

    6 days ago

    Atlanta, United States Digital Republic Talent Full time

    Associate Director, Central Activation ( Programmatic ) - Atlanta, GA - Hybrid Role - Global Media Agency - $115,000+ bens Company DescriptionA global media platform for an omnichannel activation powerhouse that drives smart application of investment through leveraging scale, marketplace innovation, deeper partnerships and knowledge is looking for a...

  • Associate Director

    13 hours ago

    Atlanta, United States Digital Republic Talent Full time

    Associate Director, Central Activation ( Programmatic ) - Atlanta, GA - Hybrid Role - Global Media Agency - $115,000+ bens Company DescriptionA global media platform for an omnichannel activation powerhouse that drives smart application of investment through leveraging scale, marketplace innovation, deeper partnerships and knowledge is looking for a...

  • Associate Director of Finance

    3 weeks ago

    Atlanta, Georgia, United States Crowne Plaza Midtown Atlanta Full time

    About UsCrowne Plaza Atlanta Midtown is a premier hotel located in the heart of Atlanta, offering a unique blend of comfort, convenience, and Southern hospitality. Our hotel is situated between Downtown Atlanta and Buckhead, providing easy access to Fortune 100 corporations, attractions like the Georgia Aquarium, World of Coca-Cola, and College Football Hall...

  • Associate Director of Development

    3 weeks ago

    Atlanta, Georgia, United States Emory HealthcareEmory University Full time

    Job Title: Associate Director of Development - Clinical ProgramsEmory University is seeking an Associate Director of Development - Clinical Programs to support the Division of Advancement and Alumni Engagement. This role will focus on identifying, cultivating, and soliciting gifts from individuals to support clinical programs at Emory University.Key...

  • Associate Director of Development

    2 weeks ago

    Atlanta, Georgia, United States Emory HealthcareEmory University Full time

    Job SummaryWe are seeking an experienced Associate Director of Development to join our team at Emory Healthcare/Emory University. This role will support education, patient care, and research programs for a department, school, or unit and will report to the Executive Director of Development, Clinical Programs.Key ResponsibilitiesImplement strategies for...

  • Associate Director Media Strategy

    3 weeks ago

    Atlanta, Georgia, United States Sapient Full time

    Job Title: Associate Director, MediaWe are seeking a highly skilled and experienced Associate Director, Media to join our team at Sapient. As a senior media expert, you will provide departmental or capability leadership and increase visibility of the media practice while demonstrating leadership on key clients.Key Responsibilities:Manage a team of 3-4 media...

  • Associate Director of Programs, GWEP

    2 weeks ago

    Atlanta, Georgia, United States Emory HealthcareEmory University Full time

    Emory University is a leading research institution that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.We welcome candidates who can contribute to the diversity and excellence of our academic community.The Carter Center collaborates with other organizations, public and private, in carrying out its...

  • Associate Director, Development

    4 weeks ago

    Atlanta, Georgia, United States Emory HealthcareEmory University Full time

    Job SummaryThe Carter Center is seeking an Associate Director, Development to manage key aspects of the Carter Center Weekend, including overseeing the auction database, cataloging donated items, researching and writing item descriptions, updating entries post-auction, and coordinating catalog production and photo shoots.Key ResponsibilitiesDevelop event...

Associate Director, Applications Support

2 months ago

Atlanta, United States Stellantis Financial Services US Full time

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

As an Associate Director, blending technical expertise with leadership skills, you will oversee the technical support team and ensure the smooth operation of software applications in a production environment. As a key member of our Technology team, you will navigate complex environments and will lead a cross functional team of support staff, onshore and offshore, foster strong client and team relationships.

Essential Job Duties and Responsibilities:

  • Serve as the primary contact for the 24x7 production issues across multiple tech stacks including but not limited to Mulesoft integrations, C#/.NET, Kafka, Database and UiPath applications.
  • Point of escalation for high-severity incidents, assessing customer impact, and delivering tactical solutions.
  • Lead and perform advanced troubleshooting, analysis, and root cause investigation to resolve complex software issues reported by users, and application logs.
  • Track multiple issues simultaneously, manage Hot fix releases when necessary.
  • Communicate with business stakeholders to provide updates on application issues and root cause.
  • Identify areas for improvement to enhance the customer experience and implement effective solutions to prevent issue recurrence.
  • Assign/Manage work to the support engineers on the team, and collaborate closely with Architects, Developers, Testers, DevOps, Product and Business Stake holders.
  • Mentor/guide support team to build strong support skills and adherence to best practices.
  • Maintain thorough documentation of configurations, processes, and resolutions to build an organizational support knowledge base.
  • Develop shared solutions and automating processes to enhance monitoring, stability, and speed of issue resolution.
  • Proactively research, suggest improvements and efficiencies where necessary.
  • Work independently to complete tasks quickly without full supervision.
  • Complies with all company and departmental policies and procedures.
  • This position involves regular access to customer personal information, including, but not limited to, SSN and DOB.
  • Stay up to date with the latest integration technologies, trends, and tools to continuously improve the solution implementations.
  • Other duties may be assigned, and responsibilities and activities may change.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience Required
  • Minimum of 7 years of overall production support experience, with strong technical skills across multiple application tech stacks, and infrastructure.
  • Minimum of 4 years of Leadership skills, directly managing a staff of 6+ onshore/offshore resources.
  • Minimum of 3 years working with SQL Server, Oracle, and other database systems for managing data and performing maintenance tasks.
  • Good understanding of SDLC process which aids in managing application support.
  • Skills in languages such as C#, Java, Perl, and scripting that can be beneficial for understanding application behaviors and resolving issues.
  • Prior experience as a hands-on Software developer, is a plus for this role.
  • Preferred: Experience supporting MuleSoft APIs, C#/.NET applications, Database stored procedures, Kafka messages, and UiPath applications.
  • Education – requirements and/or certifications
  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
  • Leadership or supervisory skills required:
  • Administers disciplinary actions and terminations in compliance with company policies.
  • Conducts constructive and timely performance evaluations.
  • Manages the daily operations of the department.
  • Recruits, interviews, selects, and trains new personnel.
  • Qualifications Preferred:
  • Experience:
  • Certifications in ITIL Foundation, MuleSoft Associate, Azure Developer Associate, or Azure Database Administrator Associate or equivalent

Must live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ

Physical Requirements:

Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.