Data Center Critical Facilities Technician
2 months ago
Position: Data Center Critical Facilities Technician
Location: Plano, TX
Duration: 12 Months
Job Description: Looking for an active person with data center experience. This Data Center Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet TMNA data center standards. A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators). This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations. Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective
Required qualifications would be:
Experienced managing APC DCE/ITA or Vertiv Site scan environments and servers
Understanding of HVAC, UPS, ATS and Generators functions and alarming
Background in incident ticketing and change management applications
Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams)
Continuously investigating new technologies to maintain industry leading edge
Ability to inventory items in the data center and document them
Pleasant professional demeanor, positive attitude, and ability to follow directions well using client 2 pillars of respect for others and continuous improvement
Ability to work in a collaborative environment supporting immediate and cross-functional teams
Able to utilize data center guidelines and best practices and identify deficiencies
Approach everything with a client IT first mindset
Some desired (but not required) skills:
Overseeing vendor implementation of electrical, environmental and mechanical equipment improvements
Ensure that maintenance activities are performed (by vendors) within manufacturer recommended schedules or within industry standard time intervals
Researching, recommending, planning, and overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements.
Ensure Request for Change procedures for data center facilities service, repairs and improvements are in place before any work is performed. This oversight validates change activity is planned reviewed, scheduled and scripted (critical operating equipment only) before any work is performed.
Enforcing physical access, safety and security policies for restricted data center areas
Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches) is a huge plus
Schedule:
40 Hours a week with some infrequent overtime
Some evenings or weekends support required
Occasional travel required to support data center critical facilities activities
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