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Data Center Critical Facilities Technician

4 months ago

Plano, United States TechStar Group Full time

Position: Data Center Critical Facilities Technician

Location: Plano, TX

Duration: 12 Months



Job Description: Looking for an active person with data center experience. This Data Center Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet TMNA data center standards. A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators). This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations. Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective


Required qualifications would be:

Experienced managing APC DCE/ITA or Vertiv Site scan environments and servers

Understanding of HVAC, UPS, ATS and Generators functions and alarming

Background in incident ticketing and change management applications

Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams)

Continuously investigating new technologies to maintain industry leading edge

Ability to inventory items in the data center and document them

Pleasant professional demeanor, positive attitude, and ability to follow directions well using client 2 pillars of respect for others and continuous improvement

Ability to work in a collaborative environment supporting immediate and cross-functional teams

Able to utilize data center guidelines and best practices and identify deficiencies

Approach everything with a client IT first mindset


Some desired (but not required) skills:

Overseeing vendor implementation of electrical, environmental and mechanical equipment improvements

Ensure that maintenance activities are performed (by vendors) within manufacturer recommended schedules or within industry standard time intervals

Researching, recommending, planning, and overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements.

Ensure Request for Change procedures for data center facilities service, repairs and improvements are in place before any work is performed. This oversight validates change activity is planned reviewed, scheduled and scripted (critical operating equipment only) before any work is performed.

Enforcing physical access, safety and security policies for restricted data center areas

Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches) is a huge plus


Schedule:

40 Hours a week with some infrequent overtime

Some evenings or weekends support required

Occasional travel required to support data center critical facilities activities