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Desktop Support Analyst
2 months ago
Desktop Analyst
- Contract to hire at $35 per hour
- 5 days per week onsite in Boston, 10 AM-6 PM
- Previous Legal or Professional services experience required
Day-to-Day:
- Hands-on, in-person support assisting with troubleshooting – must be able to work independently
- Will be supporting 500+ users onsite and remotely
- Support Windows primarily and support Mac
- Working with and providing support for Microsoft Office applications (Windows 11)
- Provide mobile support (MDM)
Requirements:
2-3 years of technical experience
Active Directory experience
Strong communication skills, customer service oriented
Legal or professional services industry experience
Bachelor’s or Associates degree is preferred
Team:
Desktop Support Supervisor and 5 other analysts