Technical Analyst with migration from Salesforce to Dynamics CRM

5 days ago

San Jose, United States Smart IT Frame LLC Full time

Experience Level: 10+ years

Note: Only locals in California

Looking for a Technical Business Systems Analyst who has hands on experience building the Sales module in Dynamics 365. And have experience migrating Sales users and Sales data like Accounts, Opportunities, Contacts from other CRMs like Salesforce.com to Dynamics Sales Hub.


Responsibilities:

  • Work with the Product Managers to build detailed technical requirements/specs for Engineering teams to build the solution in Dynamics.
  • Work with Product managers and Business teams to build technical requirements around data migration – starting with analyzing the requested fields to be migrated, working with Engineering to figure out the Source to Target data mapping. Analyzing what exists in the target system that can be reused versus building net new every time.
  • Drive and facilitate Sprint grooming sessions and process improvements sessions with Engineering and PdMs.
  • Drive and influence the product vision, collaborate with architecture, design and engineering teams to deliver the roadmap
  • Responsible for communicating/aligning with Engineering , PdMs and business stakeholders on Sprint status, requirement roadmaps
  • Conducts QA testing and validations and provides inputs to the Engineering teams – along with the PdMs
  • Strategically align with other Product Managers on the delivery of interdependent solutions and initiatives
  • Lead the planning, documentation, and delivery of run-the-business requirements


Qualifications

  • 4+ years of Dynamics implementation experience as a hands-on Technical Business System Analyst or SME.
  • Must have a technical understanding of the Marketing and Sales space on relevant CRM technologies like MSFT Dynamics.
  • Solid experience in Scrum or similar Agile development methodology
  • Self-starter that thrives in the face of challenges
  • Proven track record to operate effectively with general mentorship on new projects
  • Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences, as well as, communicate effectively to individual contributors, management, and executive leadership
  • Demonstrates experience communicating and advocating programs to customers and/or internal team members
  • Strong people skills, with distinctive ability to motivate and influence people without authority or a direct reporting relationship
  • Bachelor’s degree in CS or related technical field, or relevant work experience; experience in working in CRM solutions is highly desirable

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