Implementation Specialist

3 months ago


Biloxi, United States Ambit Technologies, Inc Full time

Company Description

Ambit Technologies, Inc. is a leading provider of innovative point-of-sale solutions with our home office located in Atlanta, GA. We have been in business since 2008 and have quickly become a trusted name in the industry, offering cutting-edge technology and exceptional customer service tailored to the specific needs of each client. Our comprehensive suite of point-of-sale systems includes hardware, software, and support services designed to streamline operations and improve efficiency. With a commitment to staying ahead of the curve in technology and a dedication to delivering personalized support, we are here to help businesses of all sizes succeed.


Role Description

This is a full-time, on-site role for an Implementation Specialist at Ambit Technologies in the Biloxi, MS area. This position is a mix of remote and onsite work functions. As an Implementation Specialist, you will be responsible for maintenance and repair, troubleshooting, and field service of our point-of-sale systems. You will also provide exceptional customer service and support to our clients, ensuring their systems are running smoothly and efficiently.


Qualifications

  • Maintenance & Repair, Troubleshooting, and Field Service skills
  • Experience in providing excellent customer service
  • Strong problem-solving and analytical skills
  • Ability to work independently and in a team
  • Excellent communication and interpersonal skills
  • Experience in the technology or related industry is a plus
  • Experience in the restaurants or related industry is a plus
  • Technical certifications or relevant training is beneficial
  • Must be bilingual in English and Spanish


Responsibilities

- Perform routine maintenance and repairs on point-of-sale systems

- Troubleshoot and resolve technical issues in a timely manner

- Provide field service to clients, including onsite troubleshooting and support

- Communicate effectively with clients to ensure their needs are met

- Document all work performed and maintain accurate records

- Collaborate with team members to identify and implement solutions for complex problems

- Stay updated on new technology trends and advancements in the industry


Why Work at Ambit Technologies?


At Ambit Technologies, we value our employees and believe in creating a positive work environment. As a Implementation Specialist, you will have the opportunity to expand your skills through hands-on experience with cutting-edge technology. We also offer competitive salaries, benefits packages, and opportunities for career growth.


Additionally, our company culture promotes collaboration and teamwork. Our dedicated team members work together to provide top-notch service to our clients. We value open communication and encourage our employees to share their ideas and suggestions for improvement.


At Ambit Technologies, we are committed to providing exceptional service and support to our clients. Join us as a Implementation Specialist and be part of a dynamic team that is continuously striving for excellence in the field of technology. Apply now and take the first step towards a fulfilling career with us.



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