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Technical Program Manager

3 months ago


Naperville, United States Request Technology, LLC Full time

Technical Program Manager

Salary: $90k-$100k + Bonus

Location: Naperville, IL

Hybrid: 4 days onsite, 1 day remote

*We are unable to provide sponsorship for this role*


Qualifications

  • Bachelor’s degree. (Master's degree preferred).
  • 6+ years of experience in program management, preferably in IT services, software implementation, or systems integration.
  • PMP, or similar is a plus.
  • Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration.
  • Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles.
  • Ability to manage complex, multi-phase projects in fast-paced environments.
  • Experience in working with commerce platforms (e.g., commerce tools, Adobe Commerce, Shopify).
  • Familiarity with cloud platforms and DevOps practices.
  • Experience managing cross-functional, geographically dispersed teams.
  • Experience with Agile and Waterfall project management methodologies.


Responsibilities

  • Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines.
  • Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management.
  • Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication.
  • Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements.