Technical Services Associate

22 hours ago


Naperville, Illinois, United States AGILANT SOLUTIONS INC. Full time
Job Description:
We are looking for a Technical Services Associate to join our team at Agilant Solutions Inc. As a Technical Services Associate, you will be responsible for supporting our clients' technical needs and ensuring the smooth operation of their IT systems.

Key Responsibilities:
• Provide technical support to clients via phone, email, or on-site visits
• Troubleshoot and resolve technical issues with hardware and software
• Install and configure new hardware and software
• Manage inventory and track assets
• Collaborate with other teams to ensure seamless service delivery

Requirements:
• Bachelor's degree in Computer Science or related field
• 2+ years of experience in technical support or a related field
• Strong understanding of computer systems and networks
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Valid driver's license and ability to travel to client sites

Compensation and Benefits:
• Competitive hourly rate: $17-19 per hour
• Comprehensive benefits package (Health, Dental, Vision, Life Insurance, and 401(k))
• Opportunities for career growth and professional development

About Us:
Agilant Solutions Inc. is an international provider of digital transformation and enterprise managed services. We empower our clients to become heroes in responding to competitive and business needs.

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