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Technical Sales Engineer

2 months ago

Alpharetta, United States ANDRITZ Full time

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.


This role will be based in our Alpharetta office, working a hybrid model. In the office Tue/Wed/Thur and from home Monday and Friday.


The sales and estimation role will lead the product group in the sales of projects, mill outage services, and debarking line audits with an additional focus on further business generation in the areas of maintenance, rebuilding and/or upgrading of existing equipment. This position works collaboratively with the wood group internal stakeholders on execution and development of projects aligned with set targets continually focused on securing the division’s position as the preferred partner in North America.


  • Address project related sales decisions utilizing Global process guidelines
  • Propose Regional targets based on global initiative and budget outlines
  • Provide excellent customer satisfaction utilizing responsiveness and quality proposals
  • Achieve holistic understanding of the customer business
  • Excel at customer relationship management
  • Collect and disseminate market Information and competitor intelligence
  • Sales lead development functions including strategic planning, and launch of new products and business models
  • Contribute to marketing and customer facing events
  • Execute timely CRM entries, updates and forecasting
  • Prioritization of work, including readily shifting priorities to respond to changing customer and business needs
  • Identify potentially adverse customer responses and develop solution-oriented alternatives
  • Operate with integrity and transparency to build trust and solid relationships
  • Active listening skills to understand the expectations and needs of the customer and internal stakeholders
  • Ability to interact with industry decision-makers (General Manager, Purchasing Director and Technical Director) and sensitivities toward multicultural factors in negotiation


MINIMUM QUALIFICATIONS:

Education: Engineering or Technical Degree

Experience in sales and financial management tasks

General knowledge of the Pulp and Paper Industry

Wood processing, bulk handling equipment or industry related sales experience preferred but not required

Strategic planning and leadership skills

Excellent oral presentation and written communication skills in English language


In addition to the minimum qualifications, the employee will demonstrate:

  • Ability to collaborate as a cross-functional team player and effectively interface with other internal departments
  • Demonstrated excellent interpersonal skills: ability to understand, prioritize, and respond to multiple external and internal customers’ demands and to manage conflict constructively
  • Ability to multitask in a fast pace entrepreneurial environment
  • Display flexibility to rapidly changing schedules and travel
  • Feeling comfortable and competent to self-initiate initiatives in a compliant fashion
  • Ability to understand and apply Standard Operating Procedures, work instructions and company Compliance/Regulatory/Legal guidelines
  • Regional adaptation, communication, and implementation of Division’s Global strategy, targets, and business processes
  • Regional coordination and alignment across Product Groups for Service, Capital, PPAD, and other key stakeholders
  • Business coaching of key position holders to provide specialized knowledge and grow market share
  • Proficiency with the utilization of computer, including the Microsoft Office platform (PowerPoint, Word, Outlook, Excel, OneNote) and experience with Customer Relationship Management (CRM) systems.
  • Flexibility to work some nights and weekends as needed
  • Travel required as needed