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Chief Executive Officer

2 months ago

Allentown, United States Pinebrook Family Answers Full time

Pinebrook Family Answers nurtures and empowers children, adults and families by providing mental health services and community-based programs throughout the Greater Lehigh Valley. We do this through initiatives that promote safety and diversity, mitigate the impact of trauma, and facilitate self-sufficiency while connecting people with community partners. Pinebrook Family Answers is a Trauma-Informed Service Agency and incorporates knowledge about trauma – prevalence, impact, and the diverse paths to recovery – in all aspects of service delivery and practice.


Last year, Pinebrook Family Answers served over 4700 individual clients and impacted an additional 11,947 family and household members for a total number of 16,703 community members impacted.


WHY You’ll Love Working with Us:

  • The ability to lead an agency with a vision to build a community where individuals, children, families, and seniors are safe, thrive, and live with dignity.
  • Pinebrook Family Answers is a Trauma-Informed agency, committed to the Emotional, Physical and Cultural Safety of our staff. We promote Trustworthiness, Choice Collaboration and Empowerment.
  • We encourage staff wellness and a healthy Work/Life balance and flexible work schedules.
  • We have a generous benefits package: Health Insurances, 401(k) and matching, and a generous amount of paid time off.


Position Responsibilities:

  • Reporting to the agency’s board of Directors, the incumbent for this position will attend all board meetings and board committee meetings; along with agency staff as needed, represents the organization at the Board of Directors meetings.
  • Staffs the Board of Directors and the Executive Committee and provides staff support to other Board Committees, as needed, recommending policy positions, fundraising and advancement efforts, and agenda items as appropriate.
  • Carries out directives of the Board and communicates appropriate board information to staff.
  • Oversees and facilitates the agency Strategic Planning process to assure long and short-term objectives are developed, documented, and approved.
  • Meets regularly with stakeholders including staff, board, funders, community members, and clients to identify agency strengths, weaknesses, opportunities, and potential threats.
  • Stays abreast of local, state, and national trends within human services, leadership, and politics that may have short- or long-term consequences for Pinebrook Family Answers.
  • Actively seeks partnerships with other community based human service organizations. Works closely with staff and Board of Directors to evaluate effectiveness of existing
  • service product mix and to consider potential new services in alignment with the agency mission.
  • Oversees all agency marketing and fundraising activities including annual appeals, special events, grant writing, United Way, corporate giving, foundations, and volunteers.
  • Collaborates with the Board and Vice President, Mission Advancement to establish annual fundraising targets and an annual development plan.
  • Facilitates open and effective communication at all organizational levels and works to develop a strong management team, which is capable and comfortable working with agency clients and providing its staff with clear expectations and the training and tools needed for success.
  • Provides supervision for senior leadership team members. This includes regular performance evaluation and ongoing evaluation of progress toward meeting mutually agreed upon objectives, and mandated requirements by agency licensors.
  • Responsible for ensuring that agency facilities are safe, well maintained, and cared for and in compliance with all applicable laws, zoning codes, etc.
  • An annual budget is prepared and submitted to the finance committee for approval. Financial statements are prepared monthly and available to staff and the governance board. Oversees the annual financial audit process.
  • Represents the organization in business negotiations, enters into business arrangements/contracts on behalf of the organization.
  • Supervises all Human Resource functions to ensure that PBFA abides by strong ethical practices in the hiring, promoting, disciplining and discharging of employees; develops annual professional growth and development plan for agency employees. Also makes sure that the Employee Handbook is updated/revised as needed.
  • Monitors and evaluates the performance of programs and services to assure the delivery of quality services, ensuring that the agency has a Performance & Quality Improvement Plan that meets all COA standards.


Qualifications:

  • Master’s degree preferred. Degree fields could include law, human services, business, accounting, social work, leadership, or other related humanities such as sociology, psychology, theology, etc.
  • Minimum 10 years supervisory experience. Local non-profit human service experience required
  • Must be within commutable distance from the agency headquarters located in Allentown, PA.
  • Knowledge of basic principles of Non-Profit governance.
  • Demonstrated experience working with volunteer board.
  • Proven ability to maintain a successful financial plan with positive outcomes.
  • Demonstrated ability to supervise teams and facilitate action.
  • Excellent communication skills to include listening, writing, public speaking, and conflict resolution.
  • Ability to demonstrate an understanding and commitment to principals of Diversity Equity Inclusion and Belonging in workplace environments, and within our community.
  • Ability to articulate agency mission to stakeholders.
  • Understanding of risk management.
  • Proven track record of successful fundraising endeavors for a non-profit organization to include annual appeals, special events, grant writing, United Way, corporate giving, and foundations.