Medical - Data entry/Customer care

2 weeks ago


Highland Heights, United States Talent Groups Full time

Pay - $16.50/Hr on w2


This role is not completely onsite there is flexibility.

We are looking for First shift. Below are the work hours and Tuesday to Saturday.

  • First shift – 9 AM to 5:30 PM EST (including one late day of 10:30am – 7:00pm)
  • Training will be M-F with a senior member and total 3-4 months. After that, they will work the Tues-Sat schedule remotely.
  • Once they have learned the problem sample training, they will start coming back into the office on a hybrid basis.

Job Responsibilities:

  • Interacting via email and phones with sites in studies.
  • Working with participants samples from sites that have problems and need resolution from the site.
  • Completing the paperwork to send out samples that are received in error.
  • Communicating with project managers, logistics department and supplies department.
  • Working on database daily on resolving exceptions that trigger from samples needing further data.
  • Utilizing Microsoft Excel when working our exceptions.



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