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Customer Service Representative

2 months ago

highland, United States Talent Groups Full time

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications


  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.


FIRST SHIFT: Tuesday-Saturday 9:00-5:30pm.

Training will be M-F with a senior member and total 3-4 months. After that, consultant will work the Tues-Sat schedule remotely.

Once they have learned the problem sample training, they will start coming back into the office on a hybrid basis.