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Customer Service Representative
2 months ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work.
FIRST SHIFT: Tuesday-Saturday 9:00-5:30pm.
Training will be M-F with a senior member and total 3-4 months. After that, consultant will work the Tues-Sat schedule remotely.
Once they have learned the problem sample training, they will start coming back into the office on a hybrid basis.
