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Product Portfolio Manager

4 months ago

Eagan, United States Ergotron Full time

About Ergotron:

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Using the Technology of Movement™, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial and office settings, both at home and on-site.

Through its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit® and CareFit™, and patented Constant Force™ and LiFeKinnex™ technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, EMEA and Asia Pacific. For more information, please visit www.ergotron.com.


Position Summary:

As a Product Portfolio Manager – Stationary Solutions, you will be responsible for end-to-end product life-cycle management activities for mounted products and solutions that let workers comfortably use technology and computers in fixed locations. These solutions include monitor arms, desk converters, wall-mounts, along with related accessories, packaging, and warranty options.

As the Portfolio Manager, you will be responsible for developing and maintaining a comprehensive, cross-vertical knowledge of the business environment, that will focus on financial performance, market share objectives, contingency plans and resource requirements. This position will manage the overall profitability of the portfolio and collaborate with the vertical product managers, regional marketing leaders, and operational teams to drive improvement. You will partner with leaders in Marketing, R&D, Operations and Sales to troubleshoot issues or opportunities that arise both during development and after launch, with Ergotron’s customer satisfaction and brand reputation as guiding principles. You will lead incremental innovation and product line refreshes and inform product roadmaps and innovation priority decisions. You will be responsible for maintaining the health of the portfolio by leading regular SKU rationalization (end of life) assessments and building operational plans that support smooth end of life for customers, sales, and operations. A strong team player, this role will be critical to the strategic growth of Ergotron and the stationary product portfolio.


Position Responsibilities:

  • Analyze product performance, competitiveness, and trends in across verticals and regions and develop strategies that grow revenue and improve margins.
  • Coordinate with Sales, finance, and operations on product forecasts, volume outlooks, and pricing; to meet revenue and profitability goals.
  • Understand the customer and user ‘jobs to be done’ that the portfolio products support.
  • Promote the value proposition of product categories and specific products.
  • Drive improvement of profitability of the stationary solution portfolio.
  • Develop and maintain a comprehensive understanding of product capabilities and specifications, responsible for initiating and maintaining data within the Product Information Management system (PIM).
  • Identify and manage innovation opportunities and make recommendations to the product roadmap.
  • Identify project scope and definition requirements including financial benefits, ROI, and business case for incremental or product line refresh innovation projects.
  • Develop product expertise with emphasis on part numbers, configurations, and BOM’s.
  • Drive initiatives around business metric improvements, value add improvements, simplification of product offering, and inventory reduction.
  • Coordinate cross-functionally on product launches and product obsolescence/ transitions.
  • Develop an understanding of product’s fully burdened cost to leverage improvements on margin and profitability.
  • Clear communication to management on issues of concern.
  • Manage day to day oversight/guidance on warranty and service policy discussions, quality and customer related issues, continuation engineering/development needs.


Position Requirements (Knowledge and Experience):

  • B.A. / B.S. Business, Engineering, or Finance preferred
  • 3-5+ years of experience in Product Management, Finance, Engineering, or Business Operations with an emphasis on hard goods and tangible technology products
  • Must be a strategic thought leader that can see the big picture, establish vision for the portfolio, articulate and drive a strong plan of execution
  • Must work well with all levels of internal management and staff, as well as external partners, to drive alignment and collaboration
  • Demonstrated ability to set and achieve strategic initiatives that specifically align with organizational goals in a fast paced and nimble environment
  • Must have excellent verbal and written communication skills including listening and presentation skills
  • Must have a passion for customer satisfaction and success
  • Strong business insight, agility and decision-making skills required
  • Strong Financial Acumen required
  • Experience working within a highly matrixed organization; global experience is a plus
  • Demonstrated business and financial acumen and using data analysis to inform decision-making
  • Must live/work within a commutable driving distance of the Eagan, MN facility
  • Must be willing to travel approximately 5-10% (some international)
  • Proficient in Microsoft Office (including Word, Excel, PowerPoint and Outlook). Oracle, PowerBI, and Salesforce experience preferred.
  • Must be able to perform the physical requirements of the job as described to you for the position.


Benefits:

  • Being able to solve complex problems within a passion-filled environment is rewarded by a comprehensive and competitive benefits package, allowing for work and life balance.
  • At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative work environment, we offer a comprehensive and competitive pay and benefits package, including but not limited to; medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP).
  • We work hard and we recharge. With five weeks of Paid Time Off (PTO), eleven paid holidays and summer hours our employees have ample time throughout the year to spend with family and friends, traveling or relaxing.
  • We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
  • Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond.


ONE Core Values:

  • Continuous Improvement – Always design a better experience.
  • Customer Obsessed – Our reputation rests with our customer’s experience.
  • Innovation – Unearth insights to think anew.
  • Integrity – Do the right thing. Treat others with respect.
  • Openness – Open to ideas and feedback. Act with transparency. Trust one another.
  • Ownership – Own your role and act when ownership is needed.