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Senior Property Manager

2 months ago

Sacramento, United States LHH Full time

Commercial Property Manager


About the Role


The primary responsibilities of the Senior Property Manager are maintaining profitability of individual properties in a manager’s portfolio while simultaneously maximizing tenant satisfaction for a portfolio of approximately 1,000,000 (1MM) square feet of commercial real estate. A Property Manager supports the company by performing the following duties:

Responsibilities


  • Manages property financial metrics for each property in his/her portfolio and maintains responsibility for portfolio profitability.
  • Provides monthly reporting and analysis to management on property activities, including variance and budget analysis.
  • Basic knowledge and capability to read and decipher Lease and Vendor Contracts to determine owner/tenant obligations, i.e. tenant billing treatments.
  • Responsible for approval of all expenses incurred by each property and ensuring that expenses are accounted for appropriately.
  • Responsible for resolving various tenant billing issues including CAM reconciliations, direct expense billings, and other leasing obligations that may affect tenant ledgers.
  • Perform and document interior and exterior physical inspections as required by management, regulatory agencies, insurance or financial institutions (i.e. appraisers, environmental inspectors, owner(s), etc.) and generate/improve preventative maintenance schedules where needed.
  • Effectively resolves tenant issues at the property and evaluates each situation from a tenant satisfaction perspective, which includes timeliness of responses and resolution steps to permanently resolve issues that arise.
  • Works closely with Facilities Management division on maintaining asset quality.
  • Schedules and manages vendors, including working with internal facilities department staff, on maintaining a level of appearance and function of assets in accordance with management directives.
  • Maintains asset code compliance (fire, ADA, etc.) on all properties in portfolio and recommends improvements/compliance requirements to management while performing and maintaining basic compliance functions.
  • Maintain status as primary point of contact on security and fire alarm calls on portfolio properties, at all times.
  • Effectively assists in managing the workload of Assistant Property Manager, i.e. assigning appropriate work tasks, coaching, mentoring in Property Management processes and procedures.
  • Visits every property in portfolio at least 1 x month.
  • Leads/Supervises Property Managers, Junior Property Managers and Assistant Property Managers.
  • Other duties as assigned.



Qualifications

  • Comfortable working in a highly visible role
  • Highly organized and efficient; skilled at multi-tasking
  • Good time-management skills
  • Positive and personable demeanor
  • Ability to handle stressful situations
  • Strong communication skills, both oral and written
  • Willing to take initiative and work independently when needed
  • Professional integrity and sense of responsibility and accountability


Required Skills

  • 10+ years progressive property management experience, or equivalent combination of education and experience.
  • California Real Estate License and Certified Property Manager preferred.
  • 5 years hands-on Property Management experience.
  • 5 years of experience managing a team of 5+ people.
  • 7+ years of commercial real estate experience.
  • Knowledge of job systems and processes and the ability to implement new processes or improve existing processes.
  • Detail oriented, self-starter, strong organizational and analytical skills, able to handle multiple projects at any given time, and comfortable working in a fast-paced environment.
  • Ability to meet deadlines, prioritize tasks and work well under pressure.
  • Strong interpersonal skills with the ability to work independently or within a team.
  • Excellent written and verbal communication skills.
  • Exceptional problem solving skills.
  • Intermediate to advanced knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint, and Project).
  • Experience in Property Management and/or Work Order Software, i.e., Yardi preferred, MRI, SAP.

What is offered:

We offer generous benefits including competitive salaries, benefit offerings and a 401(k) plan with employer match. And we offer some not-so-standard, extra-fun benefits, including learning & development, gym membership, and of course, fully stocked fridges