Network Operations Center Analyst

4 days ago

Zionsville, United States Insight Global Full time

Summary: Insight Global is partnered with one of our local clients in hiring for Network Operations Center Analysts. These positions will be joining a new team to help implement an in-house Network Operation Center (NOC) to sit in Zionsville, IN.


Description: The NOC Analyst role is expected to be familiar with monitoring typical IT network, systems, and application services in a highly SLA-driven environment. This role requires a solid understanding of the IT telemetry monitoring tools utilized by the NOC, with the ability to correlate alarms with potential service impacts. The NOC Analyst role is responsible for the rapid identification and escalation of major service-impacting conditions to the NOC Operator, ensuring that incidents are handled swiftly and in alignment with NOC processes. For minor service-impacting events, NOC process may also dictate that the NOC Analyst provide repair actions directly. Strong communication skills are essential, as this role requires clear and concise reporting of incidents in both written and verbal formats, contributing to effective incident management and resolution.


Schedule: 40 hours per week; 8:00am - 5:00pm EST for 5 days total per week

  • Hybrid on-site schedule in Zionsville, IN 46077; 3 days on-site, 2 days remote per week
  • 1 day of weekend work is required; either Saturday or Sunday from 8-5pm EST


Qualifications:

  • Associate’s degree from an accredited college or university in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
  • Familiarity with IT network, systems, and application infrastructure monitoring in an SLA-driven environment
  • Experience with IT telemetry monitoring tools and the ability to quickly learn new tools as needed
  • Strong communication skills, both written and verbal, for clear incident reporting and escalation
  • Ability to rapidly assess and respond to service-impacting incidents under time-sensitive conditions
  • Proven ability to work effectively in a team environment, particularly in high-pressure situations
  • Basic understanding of incident management and escalation processes
  • Detail-oriented with strong organizational skills to manage multiple incidents and tasks simultaneously
  • High level of energy and the ability to maintain professionalism during incident management
  • Ability to follow established processes and adapt to new procedures as they are developed
  • Technical aptitude and willingness to learn new skills and technologies relevant to the NOC environment


Compensation: $25/hour to $35/hour. Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

  • Network Operations Center Analyst

    7 days ago

    Zionsville, United States Insight Global Full time

    Title: NOC AnalystLocation: Indianapolis, INDuration: 9 month contract to hireMust Haves: 1+ years of experience as a NOC technician, or similar.Understanding the different types of voice services- TDM, Hosted, SIP bindingAdvanced knowledge of network technologies, connectivity, protocols, and security.Layer 1, Layer 2, Layer 3 experience (troubleshooting/...

  • Network Operations Center Analyst

    3 days ago

    Zionsville, United States Insight Global Full time

    Title: NOC AnalystLocation: Indianapolis, INDuration: 9 month contract to hireMust Haves: 1+ years of experience as a NOC technician, or similar.Understanding the different types of voice services- TDM, Hosted, SIP bindingAdvanced knowledge of network technologies, connectivity, protocols, and security.Layer 1, Layer 2, Layer 3 experience (troubleshooting/...

  • Network Operations Center Specialist

    2 days ago

    Zionsville, Indiana, United States Insight Global Full time

    Network Operations Center AnalystJob Summary: Insight Global is seeking a skilled Network Operations Center Analyst to join our team in Zionsville, IN. As a key member of our NOC team, you will be responsible for monitoring and maintaining the health of our IT network and systems.Key Responsibilities:Monitor and analyze IT network and system performance in a...

  • Network Operations Center Operator

    3 days ago

    Zionsville, United States Insight Global Full time

    Summary: Insight Global is partnered with one of our local clients in hiring for Network Operations Center Operators. These positions will be joining a new team to help implement an in-house Network Operation Center (NOC) to sit in Zionsville, IN.Description: The NOC Operator role is expected to exhibit a high level of proficiency in IT network, systems, and...

  • Network Operations Center Operator

    4 days ago

    Zionsville, United States Insight Global Full time

    Summary: Insight Global is partnered with one of our local clients in hiring for Network Operations Center Operators. These positions will be joining a new team to help implement an in-house Network Operation Center (NOC) to sit in Zionsville, IN.Description: The NOC Operator role is expected to exhibit a high level of proficiency in IT network, systems, and...

  • Network Operations Center Operator

    7 days ago

    Zionsville, United States Insight Global Full time

    Title: Network Operations Center Operator Duration: 9 Month Contract to Hire Location: Zionsville, INJob Description SummaryThe NOC Operator role is expected to exhibit a high level of proficiency in IT network, systems, and application infrastructure monitoring, troubleshooting, and incident management. This role requires in-depth knowledge of NOC processes...

  • Network Operations Center Operator

    7 days ago

    Zionsville, United States Insight Global Full time

    Title: Network Operations Center Operator Duration: 9 Month Contract to Hire Location: Zionsville, INJob Description SummaryThe NOC Operator role is expected to exhibit a high level of proficiency in IT network, systems, and application infrastructure monitoring, troubleshooting, and incident management. This role requires in-depth knowledge of NOC processes...

  • Network Operations Center Manager

    3 weeks ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Summary:The Network Operations Center Manager will be responsible for establishing and overseeing the Network Operations Center, ensuring the reliability, security, and efficiency of our network infrastructure. This role requires a strategic thinker with strong technical expertise and leadership skills to build and manage the NOC from the ground up.About...

  • Network Operations Center Specialist

    3 days ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Title: Network Operations Center OperatorInsight Global is seeking a highly skilled Network Operations Center Operator to join our team in Zionsville, IN. As a key member of our NOC team, you will be responsible for monitoring and maintaining the health of our IT network infrastructure, identifying and resolving issues in a timely manner, and providing...

  • Network Operations Center Manager

    2 months ago

    Zionsville, United States Insight Global Full time

    Job Title: Network Operations Center ManagerLocation: Onsite in Zionsville, IN, hybrid scheduleDuration: 9 month contract to hire, position will convert permanent Job Summary: The Senior NOC Manager will be responsible for establishing and overseeing the Network Operations Center, ensuring the reliability, security, and efficiency of our network...

  • Network Operations Center Manager

    3 days ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Title: NOC ManagerJob Summary:The NOC Manager will be responsible for establishing and overseeing the Network Operations Center, ensuring the reliability, security, and efficiency of our network infrastructure.This role requires a strategic thinker with strong technical expertise and leadership skills to build and manage the NOC from the ground up.About...

  • Network Operations Center Manager

    1 week ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Title: NOC ManagerJob Summary:The NOC Manager will be responsible for establishing and overseeing the Network Operations Center, ensuring the reliability, security, and efficiency of our network infrastructure.This role requires a strategic thinker with strong technical expertise and leadership skills to build and manage the NOC from the ground up.About...

  • NOC (Network Operations Center) Support Tier 1

    3 days ago

    Zionsville, United States Group1001 Full time

    Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...

  • Operations Analyst

    2 weeks ago

    Zionsville, United States Group 1001 Full time

    Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...

  • Network Infrastructure Manager

    4 weeks ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Summary:The Network Operations Center Manager will be responsible for establishing and overseeing the Network Operations Center, ensuring the reliability, security, and efficiency of our network infrastructure.This role requires a strategic thinker with strong technical expertise and leadership skills to build and manage the NOC from the ground up.About...

  • Transportation Equipment Network Operations Assistant

    1 month ago

    Zionsville, Indiana, United States Transporation Equipment Network Full time

    Job SummaryThe Operations Assistant collaborates with clients and company resources to offer timely, quality service and identify any existing issues or areas for improvement.Key ResponsibilitiesCustomer Service: Provide prompt, top-notch service to clients and company resources, identifying any issues or opportunities for enhancement.Trailer Inspections:...

  • NOC Operations Leader

    1 month ago

    Zionsville, Indiana, United States Insight Global Full time

    Position Title: Network Operations Center ManagerLocation: Onsite in Zionsville, IN, hybrid scheduleContract Duration: 9 month contract to hire, with potential for permanent placement Overview: The Senior NOC Manager will play a pivotal role in the establishment and management of the Network Operations Center, focusing on the reliability, security, and...

  • NOC Operations Leader

    1 month ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Title: Network Operations Center ManagerLocation: Onsite in Zionsville, IN, hybrid scheduleDuration: 9 month contract to hire, position will convert permanentPosition Overview: The Senior NOC Manager will play a pivotal role in the establishment and management of the Network Operations Center, ensuring the integrity, security, and operational efficiency...

  • NOC Operations Manager

    1 month ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Title: Network Operations Center ManagerLocation: Onsite in Zionsville, IN, hybrid scheduleDuration: 9 month contract to hire, position will convert permanentJob Overview: The Senior NOC Manager is tasked with the establishment and oversight of the Network Operations Center, ensuring the reliability, security, and efficiency of our network...

  • NOC Operations Leader

    1 month ago

    Zionsville, Indiana, United States Insight Global Full time

    Job Title: Network Operations Center ManagerLocation: Onsite in Zionsville, IN, hybrid scheduleDuration: 9 month contract to hire, position will convert permanentJob Overview: The Senior NOC Manager is tasked with the establishment and management of the Network Operations Center, ensuring the dependability, security, and efficiency of our network systems....