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Network Operations Center Specialist
4 weeks ago
Job Summary:
Insight Global is seeking a skilled Network Operations Center Analyst to join our team in Zionsville, IN. The successful candidate will be responsible for monitoring and maintaining IT network systems and services in a highly SLA-driven environment.
Key Responsibilities:
- Monitor and analyze IT network, systems, and application services to identify potential issues and service impacts.
- Correlate alarms with potential service impacts and escalate major incidents to the NOC Operator.
- Provide repair actions for minor service-impacting events and contribute to effective incident management and resolution.
- Communicate clearly and concisely with stakeholders through written and verbal reports.
Requirements:
- Associate's degree in a related technical discipline or equivalent combination of education and experience.
- Familiarity with IT network, systems, and application infrastructure monitoring in an SLA-driven environment.
- Experience with IT telemetry monitoring tools and ability to quickly learn new tools.
- Strong communication and problem-solving skills.
Benefits:
- $25-$35/hour compensation.
- Medical, dental, and vision insurance.
- HSA, FSA, and DCFSA account options.
- 401k retirement account access with employer matching.
- Paid sick leave and/or other paid time off as provided by applicable law.
