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Technical Support Specialist
1 month ago
Job Title: Technical Support Specialist I
Location: Allen, TX 75002
Duration: 24 Months (Extension Possible)
Qualifications:
• Strong working knowledge of IP networking and interoperability standards
• 1+ years of experience troubleshooting IP network connectivity
• 1+ years of experience troubleshooting service and hardware errors generated by routers, switches, terminal devices, servers, and endpoints.
• Working knowledge of networking protocols, such as VPN, BGP, MPLS, or SIP.
• Demonstrated ability to navigate and interpret network drawings (i.e. Vizio drawings)
Work Schedule: 3 schedules total please see a breakdown
• 2 Openings for schedule 1:: Sunday - Wednesday, 7:00 am - 5:30 pm Central
• 2 Opening for schedule 2: : Wednesday - Saturday, 7:00 am - 5:30 pm Central
• 2 Opening for schedule 3: Sunday - Wednesday, 10:00 pm - 8:30 am Central