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Vendor Coordinator

2 months ago

Jacksonville, United States FYX Fleet Roadside Assistance Full time

FYX™, located in Florence, KY, is a leading provider of emergency roadside assistance for the intermodal and over-the-road transportation industries, offering expedited service and preventative maintenance protection to company fleets and owner operators alike. We specialize in timely emergency service, getting equipment back on the road, fast.


We are looking for someone to create long-term, trusting relationships with our service provider network. This role is to find and develop new providers in areas of need. Responsibilities include developing strong relationships with service providers and connecting with key business managers and stakeholders. The position will work with our operations teams and identify growth opportunities among existing or new providers. Ideally, candidates for this role will know how to locate and negotiate rates with service providers. Ultimately, a successful coordinator should collaborate with our Operations team to achieve business needs while keeping our provider network satisfied and engaged with our products and services in the long run.


What You'll do:

  • Proactively contact service providers in predetermined areas of need
  • Set up profiles and train new service providers on our FYX platform
  • Source new service providers and/or identify areas of improvement to meet our business needs
  • Prepare reports on service provider metrics.
  • Collaborate with Ops team to identify and grow opportunities within specific markets
  • Assist service provides with system or payable issues.
  • Serve as the lead point of contact for all service provider questions and concerns.


What You Bring:

  • A minimum of 3+ years’ experience with equipment maintenance
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Solid experience MS Office (particularly MS Excel)
  • Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation, and presentation abilities
  • Strong verbal and written communication skills


What We Offer:

• Aetna Health Package: Medical + Dental + Vision

• 401K (company sponsored 5% full match)

• Life Insurance (company sponsored)

• Voluntary Plans: Short Term Disability, Long Term Disability, Life insurance, Pet insurance, AFLAC

FYX is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.