Service Coordinator
3 weeks ago
Control Air Enterprises is looking to hire an organized, timely, and respectful Service Operations Coordinator to work full-time at our Hayward location. Working directly under the Service Operations Manager, the Service Operations Coordinator (SOC) is responsible for the day-to-day administration and 101 trouble shooting for the below three areas. In addition, the SOC will proactively work with the Operations Manager and Head of Department to plan and suggest growth strategies that enable anticipated Departmental growth.
Field Administration Coordination:
- Over Hours (Maintenance & Projects) 101 review and response – BI Dashboard management
- Project Coordination & Technical 101 Q&A
- 201 to escalate to Operations Manager
- Timecard review & approval
- Review Export by Office Admin
- Vacation Sheet administration
- On-Call administration
- Cage Management responsibility, with the support of Dispatch +Drivers
- General Organization & Stock Levels
- Reclamation Cylinders
- Testing Equipment Certificates
- GPS Units (Operational)
- Truck Swaps
Project Administration Coordination:
- Support and manage Service Projects
- Coordinate with Accounting Assistants & Dispatch
- Ensure Timely Execution / BI Dashboard KPI Monitoring
- Specialty Parts Ordering
- Monthly Union Tech Evaluations
Dispatch Team Coordination:
- Support and manage daily “non-dispatch” core competencies
- Timecard sense-check
- Driver Optimization / Utilization & Cage scheduling
- P-Card receipt follow up
- Review WO prior to billing
- Escalate issues to Operations Manager as applicable
Benefits include the following:
- $25-$40/Hour
- Medical and dental benefits
- 401k retirement plan
- ESOP
- Life Insurance
- Long-Term Disability Insurance
- FSA insurance.
- PTO
Let’s be honest- life is too short to work at a job that you don’t love. So, do something about it Come be a part of our team and work with us on industry defining projects. We are a family of passionate people, who are smart and kind, and have some pretty amazing skills. We love what we do, and love being California’s Homegrown Mechanical Experts.
A little bit about us. We have been in business for over 42 years, are a full mechanical contracting firm specializing in Major Construction, Tenant Improvement, Industrial, Plumbing, Retrofit, Service, Controls, Energy Commissioning and Detailing. Our divisions can handle a wide range of projects and services that include Design Build, Design Assist and Plan & Spec for facilities in the Medical, Entertainment, Laboratory, Hotel, Resort, Office, Government, Education, Civic and Commercial industries. Oh, we are also 100% employed owned (ESOP), have over 1,000 family members, and have one of the largest fabrication shops in California. Our corporate headquarters are in Southern California (Anaheim - just south of Los Angeles), conveniently located near several major freeways. We also have offices in San Diego and Hayward (Northern California). Our manufacturing facilities are located in Anaheim (Southern California) and Hayward (Northern California).
We are always on the lookout for great people to join our team. As such, please refer to our website at www.controlac.com to connect with us.
We look forward to hearing from you
Equal Opportunity Employer, including disabled and veterans.
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