Service Operations Coordinator
2 weeks ago
At DXP Enterprises, we are dedicated to providing exceptional solutions for our industrial clientele. Our commitment to excellence in customer service has been our hallmark since our inception. We pride ourselves on our extensive knowledge of the products we offer and the technical services we deliver, all while fostering a culture of individual pride and teamwork.
Career Development
We believe in empowering our employees to take charge of their professional growth. At DXP, you will have the opportunity to actively participate in your development, ensuring you have the confidence to achieve ongoing success in your career.
About DXP Enterprises
As a leader in the distribution of MROP products and services, we strive to be the premier choice for our customers. Our offerings include Innovative Pumping Solutions, Metal Working, Supply Chain Services, and Service Centers.
Key Responsibilities of the Service Operations Coordinator:
- Coordinate the scheduling of technicians
- Maintain communication with clients to confirm daily schedules
- Verify that all scheduled tasks have the necessary purchase order or credit card information
- Ensure that all customer and equipment information is accurate and up-to-date
- Retrieve parts from the warehouse and prepare them for staging
- Experience in scheduling is essential
- Strong communication skills, both written and verbal, are required
- Proficiency in computer usage (minimum of 2 years)
- Experience with CRM systems is preferred (1 year)
- Background in fields such as Automotive, Concrete, Forklift, HVAC, Refrigeration, Rental, or Field Service Repair is advantageous
Compensation: $32.00 per hour (dependent on experience)
Physical Requirements: Ability to lift up to 40 lbs regularly
Work Environment: Office setting
Training: Comprehensive training will be provided
Work Schedule: Monday to Friday, 7:00 AM to 4:00 PM
Travel: Not applicable
Education: High school diploma or equivalent required
At DXP Enterprises, we are always on the lookout for individuals who are eager to contribute to a team-oriented environment. Our culture is supportive and focused on achieving shared goals, while also encouraging personal growth and respect among all employees. By joining DXP, you will have the chance to collaborate with some of the most esteemed professionals in the industry.
We offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V.
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