Administrative Assistant/Systems Trainer

1 week ago

Boise, United States Capstone IT Staffing Full time

Our client at Capstone IT is looking to hire an Administrative Assistant who has experience with corporate training, development and help desk.


My clients team thrives on creativity, dedication, and a touch of humor, valuing every individual for their unique contributions. Join us as we push the boundaries of excellence in real estate.


Role Overview: We’re on the lookout for an energetic and detail-oriented Administrative Assistant who has corporate training & help desk experience to become an integral part of our vibrant team. In this role, you'll be the go-to person for ensuring our employees have everything they need to excel, all while keeping our office running smoothly and warmly welcoming everyone who walks through our doors.


Key Responsibilities:


  • Conduct engaging group and one-on-one training sessions on the latest technologies and processes to support our agents.
  • Oversee market referrals and streamline the onboarding process for new hires.
  • Organize and coordinate office events, manage supplies, and handle mail with efficiency and care.
  • Offer a warm and professional welcome to agents, clients, and staff, ensuring exceptional service.
  • Manage incoming company calls during designated shifts, delivering prompt and courteous support.


About You:


  • Tech-Savvy: Proficient in Google Workspace, Microsoft Office Suite, and CRM systems, with a passion for mastering new technologies.
  • Organized: Skilled in managing office tasks, from scheduling and event planning to supply management and referral coordination.
  • Communicative: Excellent verbal and written communication skills, capable of interacting effectively with various stakeholders.
  • Service-Oriented: Committed to providing outstanding customer service and assisting others with enthusiasm.
  • Resourceful: A quick thinker who excels in problem-solving and managing unexpected situations.
  • Independent & Team Player: Comfortable working autonomously while also thriving in a collaborative team environment.
  • Detail-Focused: Meticulous and dedicated to maintaining high standards in every task.


Qualifications:


  • 3+ years of customer service, admin or helpdesk experience.
  • Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment.


Position Details:

  • Full-time, Monday to Friday, 8:30 am to 5:00 pm
  • Competitive salary based on experience
  • Benefits include paid holidays, PTO, health insurance, 401(k) matching, and more.

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