Inside Sales Account Manager

3 weeks ago

Pine Brook, United States Avantik Full time

At Avantik, our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support.


The Inside Sales Account Manager is responsible for the achievement of Avantik’s financial goals and profitable revenue growth within the geographic territory by managing inbound/outbound calls, emails, and monitoring customer’s orders. The Inside Sales Account Manager will maintain and grow current relationships by prospecting and building relationships that will increase account penetration, gross profit growth and customer satisfaction leading to achievement of annual Instrument, Consumable and Services sales objectives in all targeted Avantik markets.

Essential functions

Meet or exceed the annual revenue goals in the geographic territory by developing and executing regional business plans that incorporate account specific business plans, strategies, and knowledge of business drivers within region

Responsible for calling on clinics, reference labs and hospitals on a daily basis, making 20 to 30 outbound sales calls daily

  • Ability to plan and organize a total territory coverage/management strategy
  • Ability to partner with the larger commercial team in strategic planning, funnel management, marketing campaign execution and lead generation conversion.
  • Ability and willingness to coordinate and engage select customers as a team utilizing input and contributions from service, finance, contracting, marketing, and sales operations.
  • Demonstrate ownership and accountability in the coordination and deployment of all Avantik’s resources in accordance with the business plan to achieve financial and strategic objectives
  • Lead the development of key stakeholder relationships that enhance the overall value for our customers to conduct business with Avantik
  • Develop long term customer alliances to further support and drive sales-based activities: prospecting, qualifying, account management, and providing sales support to customer base
  • Drive to achieve organizational goals and objectives as Inside Sales Account Manager
  • Routine forecasting, account profiling, record keeping, CRM and database management is required on a weekly/ongoing basis
  • Satisfy administrative requirements on time (e.g., expense reporting, weekly activity reports, business plans, forecasts, etc.)

Competencies

  • Mandatory minimum 1-3 years’ sales and solutions-based experience or equivalent degree/work experience
  • Highly motivated, ability to work independently and in a team
  • Strong interpersonal and communication skills with a solid track record building both internal and external relationships.
  • Ability to develop and grow relationships virtually-phone, email, video conferencing.
  • Excels at planning and organization, project management, and achieving results through complex, matrixes environments.
  • Business Acumen / Negotiation Skills / Strategic Thinking / Equipment Sales Skills
  • Must embrace change and being willing/able to adapt quickly
  • Familiarity with Strategic Selling model and able to employ the concepts/process in the management of a sales territory

Travel required

  • Occasional travel for trade shows and for sales meetings


Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ.

Avantik’s experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate.

Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 80% of the cost), dental and vision insurance, 401K (with a match) and more. Learn more at www.avantik-us.com

Avantik is an Equal Opportunity Employer.

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