EUC-Desktop Support Engineer

1 month ago

Atlanta, United States LTIMindtree Full time

About US:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.


Job Description:

  • The EUC-Desktop Support Workplace Support Engineer is responsible for providing technical support and troubleshooting of end user computing (EUC) hardware and software.
  • The engineer must be able to diagnose and troubleshoot problems with EUC systems such as laptops, desktops, printers, scanners, and other peripherals.
  • The engineer must be able to provide advice and solutions to end users on how to optimize their EUC systems for maximum efficiency.
  • The engineer should have a minimum of 2-5 years of experience in supporting EUC systems.
  • The engineer should be knowledgeable of EUC hardware and software, and should possess the ability to install, set up, and troubleshoot EUC systems.
  • The engineer should also have excellent communication and customer service skills and be able to clearly explain technical issues to end users.
  • The engineer should be able to work independently and have the ability to prioritize tasks and manage multiple projects simultaneously.
  • The engineer should also be capable of working in a team environment and should be able to take direction from management. The engineer should have the ability to think critically and creatively to solve technical problems.
  • The engineer should have a strong understanding of the end user computing environment and should be able to identify and address user needs.
  • The engineer should also be able to analyse system performance, identify and resolve issues, and provide recommendations for improvement.
  • The engineer should be able to provide end users with training on how to use EUC systems.
  • The engineer should be able to work flexible hours and be able to travel when necessary.


Job Title: EUC-Desktop Support Engineer


Work Location

Location: Atlanta, GA

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):


Benefits and Perks:

  • Comprehensive Medical Plan Covering Medical, Dental, Vision
  • Short Term and Long-Term Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Vacation Time, Sick Leave, Paid Holidays
  • Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.


Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.


LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.


Safe return to office:

In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.

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