Desktop Support Technician

4 weeks ago


Atlanta, United States Sharp Brains Full time

2-4 years of experience in Onsite support ● Knowledge and experience on windows 7 OS ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break fix services for laptops and desktops. ● Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). ● Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools, remote support tools, MS office and outlook. ● Preferable to have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. ● Ensure that each Desktop Device is installed with the appropriate Desktop image. ● Manage Desktop Devices (hardware and software) incidents through to resolution. ● Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements ● Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls. ● Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management ● Good to have – knowledge in AD and smart hands and feet support. ● Good to have – knowledge and experience of supporting MAC devices and tablet



  • Atlanta, United States Symbioun Technologies Full time

    Hello, I trust this message finds you well. We currently have an open position with our client that may align with your skills and experience. I kindly request you to review the below job description and let me know if you are interested or may refer someone suitable. Thank you for your time, and I look forward to hearing from you. Job Details...


  • Atlanta, Georgia, United States Symbioun Technologies Full time

    Hello,I trust this message finds you well.We currently have an open position with our client that may align with your skills and experience. I kindly request you to review the below job description and let me know if you are interested or may refer someone suitable.Thank you for your time, and I look forward to hearing from you.Job Details Below:Job: IT...


  • Atlanta, United States Expedite Technology Solutions LLC Full time

    Job Title: IT Desktop Support Technician Job Summary As an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues. You will troubleshoot and resolve desktop-related incidents and requests, ensuring efficient operation and user satisfaction. The ideal...


  • Atlanta, United States A3 Solutions, Inc. Part time $18 - $20

    Desktop Support Technician - Atlanta, GAShift: Only 3 days/weekCould increase as client needs, but currently only required 3 days/week - Monday/Wednesday/Friday (Business Hours: 8a-5p)Please only apply if this shift will work with your scheduleJob details:Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with...


  • Atlanta, United States Spectraforce Technologies Full time

    Desktop Support Technician Atlanta, GA-30303 6 months+ Contract OnsiteJob Summary As an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues. You will troubleshoot and resolve desktop-related incidents and requests, ensuring efficient operation and user...


  • Atlanta, United States Tri-Force Consulting Services, Inc. Full time

    Job DescriptionJob DescriptionName of position: IT Desktop Support TechnicianLocation: Atlanta GAAs an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues. You will troubleshoot and resolve desktop-related incidents and requests, ensuring efficient...


  • Atlanta, United States Telnet Inc Full time

    Job DescriptionJob DescriptionJob Title: Desktop Support TechnicianLocation: Atlanta, Georgia Duration: 6 Months Job Description:As an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues. You will troubleshoot and resolve desktop-related incidents and...


  • Atlanta, United States Russell Tobin & Associates Full time

    What are we looking for in our Desktop Support Technician? Our client, a fintech company, is seeking a Desktop Support Technician Apply today for consideration!Title: Desktop Support Technician Location: Atlanta GAPay rate: $25.00 - $30 /hour DOEDuration: 6+ Months (Possibility of extension) Duties:            Duties range from remote...


  • Atlanta, United States Russell Tobin & Associates Full time

    What are we looking for in our Desktop Support Technician? Our client, a fintech company, is seeking a Desktop Support Technician  Apply today for consideration! Title: Desktop Support Technician  Location: Atlanta GA Pay rate: $25.00 - $30 /hour DOE Duration: 6+ Months (Possibility of...


  • Atlanta, United States Tri-Force Consulting Services, Inc. Full time $20 - $25

    Job DescriptionJob DescriptionName of position: IT Desktop Support TechnicianLocation: Atlanta GAAs an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues.You will troubleshoot and resolve desktop-related incidents and requests, ensuring efficient...


  • Atlanta, United States Rose International Full time

    Date Posted: 08/14/2024 Hiring Organization: Rose International Position Number: 469301 Job Title: Desktop Support Technician Job Location: Atlanta, GA, USA, 30303 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 8 Min Hourly Rate($): 20.00 Max Hourly Rate($): 23.00 Must Have Skills/Attributes: Active Directory, Adobe Acrobat,...


  • Atlanta, United States Amtex Systems Inc Full time

    Job DescriptionJob DescriptionJob SummaryAs an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues. You will troubleshoot and resolve desktop-related incidents and requests, ensuring efficient operation and user satisfaction. The ideal candidate is...


  • Atlanta, United States Software Technology Inc Full time

    Job DescriptionJob DescriptionJob Title: IT Desktop Support TechnicianJob SummaryAs an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues. You will troubleshoot and resolve desktop-related incidents and requests, ensuring efficient operation and user...


  • Atlanta, United States RTA US Full time

    Job DescriptionJob DescriptionOur client, a fintech company, is seeking a Desktop Support Technician Apply today for consideration!Title: Desktop Support Technician Location: Atlanta GAPay rate: $25.00 - $30 /hour DOEDuration: 6+ Months (Possibility of extension) Duties:Duties range from remote desktop assistance to providing support over the telephone to...


  • Atlanta, United States Russell Tobin & Associates Full time

    What are we looking for in our Desktop Support Technician? Russell Tobin's client, a multinational business software company is hiring a Desktop Support Technicianto work in Atlanta, GA Bottom of FormApply Now!Location: Atlanta, GAEmployment Type: Contract/OnsitePay rate: $27-$30/hr. DOEResponsibilities:Duties range from remote desktop assistance...


  • Atlanta, United States Russell Tobin & Associates Full time

    What are we looking for in our Desktop Support Technician? Russell Tobin's client, a multinational business software company is hiring a Desktop Support Technician to work in Atlanta, GA   Bottom of Form Apply Now! Location: Atlanta, GA Employment Type: Contract/Onsite Pay rate: $27-$30/hr. DOE Responsibilities: Duties range from...


  • Atlanta, United States Rose International Full time

    Date Posted: 08/19/2024 Hiring Organization: Rose International Position Number: 469515 Job Title: Desktop Support Technician Job Location: Atlanta, GA, USA, 30308 Work Model: Onsite Shift: 5 days/week onsite Employment Type: Temporary Estimated Duration (In months): 5 Min Hourly Rate($): 25.00 Max Hourly Rate($): 31.00 Must Have Skills/Attributes: Active...


  • Atlanta, United States Sharp Brains Full time

    2-4 years of experience in Onsite support ● Knowledge and experience on windows 7 OS ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break fix services for laptops and desktops. ● Provide standard and approved hardware and software...


  • Atlanta, United States SharpBrains Full time

    2-4 years of experience in Onsite support Knowledge and experience on windows 7 OS Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems...


  • Atlanta, United States Cleantech Ventures, Inc Full time

    Title : Desktop Support Technician-63115 Location : 30303,Atlanta,GA Duration : 6 + Months Job Type : C Description : Job Summary As an IT Desktop Support Technician, you will be responsible for providing technical support to end-users regarding hardware, software, and network-related issues. You will troubleshoot and resolve desktop-related incidents and...