Help Desk Specialist

3 months ago


Charlotte, United States Agility Partners Full time

Agility Partners is looking for a Hardware Transition Specialist to join a Fortune 500 Global Food Services organization in Charlotte, NC. In this role, you will:


  • End user computing lifecycle support for the organization's employees
  • Coordinate and track vendor orders
  • Coordinate and manage a large-scale system conversions for high-profile corporate customer.
  • Install, configure, and troubleshoot PC's, tablets, peripherals, printers, and other applications.
  • Assist customers in the support of new and existing PC's and laptop supporting both hardware and software issues.
  • Install company OS from network.


The Ideal Candidate


  • Strong Verbal and Written Communication Skills
  • Organizational and Time Management Skills
  • Attention to Detail and Ability to Follow Directions
  • Customer Service Orientation
  • Ability to Multi-task and Prioritize Tasks
  • Experience supporting hardware / software in an enterprise environment preferred


This is a hybrid opportunity 3 Days a week on site. We are able to pay a maximum of 18/hr for this opportunity, including health care coverage



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