Desktop Support Engineer
2 months ago
Hello All,
Location : Phoenix, AZ (Onsite)
12+ months contract
W2 only
Job description :
- You have at least 8 years experience in a technical support role, such as Help Desk, IT Remote Support, or Systems Operator
- You demonstrate vast knowledge and experience supporting Laptop/Desktop computers, hardware troubleshooting, Microsoft SCCM and Windows Desktop operating systems, software (including MS Office)
- You are an excellent communicator (written and verbal) and enjoy problem solving
- You are well-versed with IT processes (e.g., ITIL, ITGC and PCI)
- You?re a multi-tasking pro and love working on multiple projects simultaneously and juggling priorities
- You ideally have a Bachelor?s or Associate?s degree in Information Systems or Computer Sciences or relevant work experience in a related field
Competencies: Digital : Windows Virtual Desktop, Microsoft Identity And Access Management, Desktop Management - Infrastructure Services (IS), Windows Servers
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