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Desktop Support Technician

4 months ago

Wichita, United States Tata Consultancy Services Full time

Role: EUC Desktop Support

Skills: Field Services, Desktop Support, Windows 10 Administrator

Job Type: Full Time

Location: Wichita, KS(Onsite)

Salary: $65k to $75k


Job Description:

Technical Skills:

Windows 10 Administrator, MECM Image management & deployment

Understanding of EUC role, Filed services

Must have a good experience in Image Management

Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.

Expertise in maintaining and troubleshooting the Windows (client and server) operating system.

Strong knowledge of Windows10 (client) operating systems.

Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.

Experience with managing iOS, Windows & Android devices in a Global environment.

Process knowledge on ITIL


Roles and Responsibilities:


Expertise in maintaining and troubleshooting the Windows 10 & Network peripheral devices.

Strong knowledge of Windows10 (client) operating systems.

Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.

Experience with managing iOS, Windows & Android devices in a Global environment.