Patient Access Representative
2 weeks ago
- Greets visitors and callers with excellent customer service, while handling their inquiries, taking messages and referring them to the appropriate medical professional
- Schedules patients’ appointments by phone and in person
- Conducts appointment reminder calls patients 24 hours prior to appointment
- Records telephone encounters in the Electronic Medical Records system
- Performs detail insurance verification and eligibility check for upcoming appointments by obtaining the necessary information before the appointment
- Assists patients with application for sliding fee scale and any other forms
- Collects and records payments in the EMR system and maintains petty cash
- Opens and distributes mail to the appropriate persons and prepares outgoing mail in a timely manner
- Coordinates insurance benefits and consults patients on financial responsibility
- Calls insurance companies to verify patients’ benefits, notifying patients
- Input benefit information in the EMR system, as well as upload appropriate benefit information into patient account
- Consult patients of financial responsibility
- Follow up on x-rays and Perio charts to billing company on behalf of the medical professionals
- Ensure prior authorizations are on file prior to patients appointment to prevent a delay in services
- Associate Degree or Graduate of Accredited Program
- Minimum of 2 years’ experience in a customer service environment, health center experience is a plus
- Customer service experience and demonstrated work experience with underserved populations.
- Proficient in MS Office, electronic health information technology, and medical terminology
- Ability to use a multiline phone system and take/route messages
- Ability to perform outreach and related responsibilities as required to support the health center operations with emphasis on geriatrics patients.
- Ability to maintain confidentiality of all patient information verbal and written.
- Responsible for proper handling of medical records in accordance with company policy and HIPAA standards.
- Must be able to operate standard office equipment such as fax/copier/scanner, digital postage, computers, label maker, computer system
- Follow policy on Medical Record Release and sends records to requesting party.
- Exceptional language skills, written and verbal communication skills are required to do this work effectively.
- Highly skilled in reasoning and working with the public to secure positive outcomes required.
- Ability to travel between practices as needed
- Demonstrated time management and problem solving skills, showing quick adaptation in a variety of situations
- Must execute critical thinking, sound judgment, and cultural awareness skills
-
Patient Access Supervisor
Found in: Talent US C2 - 3 weeks ago
Atlanta, United States Grady Health System Full timetaleo-core-ng.jobs.details.job_description Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady! SUMMARY The Patient Access Supervisor is responsible for the intake process and activities of the...
-
Patient Access Consultant
Found in: Resume Library US A2 - 4 days ago
Atlanta, Georgia, United States Emory Healthcare Full timeDescription: Job Description: The Patient Access Consultant role will report into Patient Access and serve as a subject matter expert in Patient Access, covering scheduling workflows, metrics, template strategy, and other items. Proactive Metrics Review: Initiate a proactive analysis of access metrics, identifying opportunities to enhance patient throughput,...
-
PATIENT ACCESS REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 3 days ago
Atlanta, GA 30301, USA, United States Grady Health System Full timeGrady Health System offers many career paths for your professional growth. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding position at Grady!JOB SUMMARY:Patient Access Representative is responsible for the intake and patient registration process. Conducts accurate patient interviews, schedules...
-
Patient Services Representative
3 days ago
Atlanta, United States Surgery Partners Full timeJOB TITLE: Patient Services Rep GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior to surgery....
-
Patient Services Representative
1 week ago
Atlanta, United States Surgery Partners Full timeDescription JOB TITLE: Patient Services Rep GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues...
-
Patient Services Representative
2 weeks ago
Atlanta, United States Surgery Partners Full timeDescriptionJOB TITLE: Patient Services Rep GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior...
-
Patient Account Representative
2 weeks ago
Atlanta, United States PEDIATRIC EAR NOSE & THROAT OF ATLANTA PC Full timeJob DescriptionJob DescriptionPatient Account Representatives are responsible for all functions related to the collection of payment on patient accounts. Duties are generally assigned on a primary basis, but all personnel are cross-trained and may perform functions in the various business segments.Primary Responsibilities Communicate directly with patients...
-
PATIENT SERVICES REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 3 days ago
Atlanta, GA 30301, USA, United States Surgery Partners Full timeJOB TITLE: Patient Services RepGENERAL SUMMARY OF DUTIES:The Patient Services Representative performs general business office functions that may include some or all of the following:* Insurance verification and eligibility;* Insurance pre-authorization/pre-certifications;* Counseling patients and families on insurance and payment issues prior to surgery.*...
-
Disability and Access Specialist
2 days ago
Atlanta, United States Savannah College of Art and Design Full timeAs the disability and access specialist, you will collaborate with various departments, assess student documentation, and determine appropriate academic adjustments/accommodations with adherence to Section 504 and ADA guidelines. In this role you will attend weekly conferences, provide student referrals, and monitor the database while maintaining a caseload...
-
Manager, Access Services
3 days ago
Atlanta, United States Piedmont Medical Care Corporation Full timeDescription:JOB PURPOSE:Responsible for executing and delivering the practices, programs, and initiatives that deliver timely access to care and ease of scheduling, improved provider, and employee experience; as well as improved operational performance and efficiency. This includes building a culture that prioritizes patient access, accommodation, and care...
-
Disability and Access Specialist
Found in: Appcast Linkedin GBL C2 - 3 days ago
Atlanta, United States Savannah College of Art and Design Full timeAs the disability and access specialist, you will collaborate with various departments, assess student documentation, and determine appropriate academic adjustments/accommodations with adherence to Section 504 and ADA guidelines. In this role you will attend weekly conferences, provide student referrals, and monitor the database while maintaining a caseload...
-
Disability and Access Specialist
2 days ago
Atlanta, United States Savannah College of Art and Design Full timeAs the disability and access specialist, you will collaborate with various departments, assess student documentation, and determine appropriate academic adjustments/accommodations with adherence to Section 504 and ADA guidelines. In this role you will attend weekly conferences, provide student referrals, and monitor the database while maintaining a caseload...
-
PATIENT SERVICES REPRESENTATIVE/FRONT OFFICE REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 3 days ago
Atlanta, GA 30301, USA, United States Avery Partners Full timeSeeking a Patient Services/Front Office representative in Atlanta. Must have very good credit/clean financial history and background check, references, and drug screen.Primary responsibilities include: account reconciliation, credit card processing, charge and payment posting, heavy patient telephone interaction, and cross-training and support for other...
-
Financial Services Representative
Found in: Appcast US C2 - 2 weeks ago
Atlanta, United States World Financial Group Advisors-Angela Ruddell Full timeFinancial Services Representative Flexible, Remote Nationwide: United States ABOUT THE ROLE We are expanding nationwide and want to partner with talent who can get behind a purposeful mission. We are about helping protect people in their community by increasing financial literacy to all and by helping make financial independence and wealth protection...
-
Dir, Access Perf
Found in: Resume Library US A2 - 5 days ago
Atlanta, Georgia, United States Emory Healthcare Full timeDescription: Job Description: The Director of Access Performance and Strategy is a key leadership role focused on enhancing patient and employee access within the service line, encompassing both inpatient and outpatient services. This position is responsible for leading initiatives to streamline access processes, optimize workflows, and ensure a standardized...
-
Aesthetic Sales Representative
2 weeks ago
Atlanta, United States LaserAway Full timeJob DescriptionJob DescriptionJob Title: Patient Care Coordinator (Aesthetic Sales)Location: Atlanta- Midtown, GADepartment: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.· Cutting edge medical equipment.· Employee discounts on products and services.·...
-
Aesthetic Sales Representative
5 hours ago
Atlanta, United States LaserAway Full timeJob DescriptionJob DescriptionJob Title: Patient Care Coordinator (Aesthetic Sales)Location: Atlanta- Midtown, GADepartment: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.· Cutting edge medical equipment.· Employee discounts on products and services.·...
-
Aesthetic Sales Representative
1 week ago
Atlanta, United States LaserAway Full timeJob DescriptionJob DescriptionJob Title: Patient Care Coordinator (Aesthetic Sales)Location: Atlanta- Buckhead, GADepartment: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.· Cutting edge medical equipment.· Employee discounts on products and services.·...
-
Call Center Representative
2 days ago
Atlanta, United States SENTA Partners Full timeDescriptionThe Call Center Representative is an active role which includes support in the areas of customer service and patient communications. This individual is primarily responsible for scheduling patients with clinic physicians. The Call Center Representative works under direct supervision to create a favorable impression with customers and ensures that...
-
Call Center Representative
2 days ago
Atlanta, United States SENTA Partners Full timeDescriptionThe Call Center Representative is an active role which includes support in the areas of customer service and patient communications. This individual is primarily responsible for scheduling patients with clinic physicians. The Call Center Representative works under direct supervision to create a favorable impression with customers and ensures that...