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Property Manager

1 month ago


Round Rock, United States Mark IV Capital Full time

Mark IV Capital is a privately held, growth-oriented real estate development and investment company headquartered in Newport Beach, CA. focused on acquiring, developing, owning, and operating commercial real estate investments. The firm is seeking a Property Manager to join its Texas team, working from our Round Rock office.


The Property Manager will represent the company in the assigned region in addition to performing a variety of operational duties. This individual will be responsible for the daily management of all the company's commercial properties within the assigned region while working with a team. This position will perform general clerical duties including tenant communications and vendor communications


Mark IV Capital values creativity and innovation and encourages its employees to develop solutions to the unique and varying challenges we face. We respect and capitalize on our diverse attributes and abilities to maximize the effectiveness of the team. We support open communication and an informal, yet professional, work environment.


We offer competitive compensation, benefits, and opportunities for professional growth and development within a supportive and inclusive work environment.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Property Operations

  • Work with regional team to ensure efficient operations of properties in a Class A fashion
  • Ensure timely, professional and efficient responses to tenant requests
  • Prepare and present annual property budgets
  • Prepare and distribute CAM Estimates and CAM Reconciliation to all tenants
  • Identify, engage, and manage vendors to maintain buildings, equipment and systems
  • Manage vendor insurance documentation and ensure vendor insurance meets requirements
  • Manage software for handling tenant maintenance requests
  • Complete property walks on a frequent and regular basis
  • Update and present monthly reports for property expenses
  • Initiate and resolve insurance claims with all parties
  • Ensure invoices are submitted and approved in a timely manner among the team
  • Provide land management duties, including timely filing of documentation and managing compliance
  • Maintain leases, contracts and other property documentation in an organized fashion
  • Prepare and maintain lease abstracts
  • Maintain keys and access cards for all buildings in an organized fashion


Tenant Management

  • Provide high level of customer service to tenants
  • Establish and maintain strong positive tenant relations
  • Plan and hold tenant appreciation events
  • Assist in planning of broker events with Regional Team
  • Monitor accounts receivable and implement collection actions on delinquent accounts
  • Maintain tenant insurance documentation and ensure it meets requirements
  • Maintain tenant information (current phone numbers and emails, emergency contacts, etc.).
  • Manage security deposit refunds to tenants
  • Assemble tenant move-in packets and manage tenant move-in/out processes
  • Manage tenant notifications in a timely and appropriate fashion


Tenant Improvements / Capital Expenditures

  • Support regional team in the completion of TI / CapEx projects to ensure projects are on time, on budget, consistent with local codes, and in compliance with leases
  • Conduct punch walk with tenants
  • Coordinate various vendors simultaneously and ensure property access
  • Ensure smooth transition from completion of TI projects to tenant occupancy
  • Provide appropriate timely tenant notification, if necessary, for TI / CapEx projects


Regional Office Operations

  • Manage kitchen and office supplies at appropriate levels
  • Proficient knowledge and ability to operate regional office systems and technology
  • Prepare and set up Regional Office to host events and presentations, including set up of technology
  • Attend regularly scheduled Regional Team meetings
  • Provide administrative assistance for submitting, maintaining, and filing documents with governmental entities


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education / Experience

  • High School Diploma or GED equivalent required
  • Bachelor’s degree preferably in business, finance, economics or similar preferred, preferred
  • Minimum of 5 years of commercial property management experience
  • Excellent proficiency in Microsoft Office applications
  • Excellent proficiency in Yardi


Certificates, Licenses, Registrations

  • CPM Certification preferred