FreeSWITCH Expert with IVR and Genesys Integration consultant
4 weeks ago
We are looking for FreeSWITCH Expert with IVR and Genesys Integration consultant located in Austin, TX.
About the Role:
Deep understanding of VoIP protocols (SIP, RTP) and telephony systems. Proficiency in FreeSWITCH, including module development and configuration. Experience with IVR design and development, including voice scripting and call flow design. Familiarity with Genesys contact center solutions and integration best practices. Strong programming skills in languages such as C, C++, Lua, or Python.
Responsibilities:
- Deep understanding of VoIP protocols (SIP, RTP) and telephony systems.
- Proficiency in FreeSWITCH, including module development and configuration.
- Experience with IVR design and development, including voice scripting and call flow design.
- Familiarity with Genesys contact center solutions and integration best practices.
- Strong programming skills in languages such as C, C++, Lua, or Python.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a commitment to delivering high-quality solutions.
Qualifications:
Certifications in FreeSWITCH or Genesys technologies. Experience with cloud-based telephony solutions and SIP trunking providers. Knowledge of additional telephony platforms and protocols.
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”
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