Current jobs related to Senior Help Desk Technician - New York - Insight Global

  • IT Help Desk Technician

    2 weeks ago

    New York, United States Kforce Inc. Full time

    RESPONSIBILITIES:Kforce is working with a global luxury brand located in New York in search of an IT Help Desk Technician to join their team! This position is full time, direct hire and on-site 5-days a week.Summary:Moving between our Long Island City and Fifth Avenue Manhattan locations, this position provides in-person and virtual Level 1 IT help desk...

  • Help Desk Technician

    4 weeks ago

    New York, New York, United States Insight Global Full time

    Job Title: Help Desk TechnicianWe are seeking a highly skilled and customer-focused Help Desk Technician to join our team at Insight Global. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional...

  • Help Desk Technician

    2 weeks ago

    New York, United States Zenith services Full time

    Job Description: This Help Desk Technician will provide essential technical support and assistance to endusers ensuring the smooth operation of systems software and hardware. This role involves responding to user inquiries diagnosing issues and offering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Technician

    4 weeks ago

    New York, United States Zenith services Full time

    Job Description: This Help Desk Technician will provide essential technical support and assistance to endusers ensuring the smooth operation of systems software and hardware. This role involves responding to user inquiries diagnosing issues and offering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Technician

    1 week ago

    New York, New York, United States Walnut Way Conservation Corp Full time

    Help Desk TechnicianWalnut Way Conservation Corp. is seeking a skilled Help Desk Technician to provide technical support to staff and ensure the optimal functioning of our IT systems and tools.The ideal candidate will possess a solid understanding of computer systems, software, and networks, with excellent problem-solving skills and attention to...

  • Help Desk Technician

    4 weeks ago

    New York, New York, United States City of New York Full time

    Job Title: Help Desk TechnicianJoin the City of New York's IT Department as a Help Desk Technician and play a vital role in ensuring the smooth operation of our computer systems and equipment.Job SummaryWe are seeking a highly motivated and detail-oriented individual to assist with helpdesk/desktop support for hardware and software computer systems and...

  • Help Desk Support Specialist

    2 weeks ago

    New York, New York, United States New Millenium Consulting Full time

    We are seeking a skilled Help Desk Support Technician to join our team at New Millenium Consulting.Job Summary:Our client in Manhattan, NY requires a Help Desk Support Technician to provide Level 1/2 support and basic troubleshooting.Key Responsibilities:Provide technical support to clients via phone, email, or in-personResolve technical issues and escalate...

  • Help Desk Technician

    3 weeks ago

    New Orleans, Louisiana, United States ASM Global Full time

    Job Title: Help Desk Technician Job Summary: ASM Global, a leading company in public assembly facilities, is seeking a skilled Help Desk Technician to join their team. As a Help Desk Technician, you will be responsible for providing technical support to employees and ensuring the smooth operation of computer systems. Key Responsibilities: * Load software...

  • Help Desk Technician Level 2

    4 weeks ago

    New York, New York, United States Bowman Williams Full time

    Help Desk Technician Level 2We are seeking a skilled Help Desk Technician Level 2 to join our team at Bowman Williams. As a Help Desk Technician Level 2, you will be responsible for resolving escalated tickets and assisting with light project-based work.Key Responsibilities:Work with high-value clients onsite to resolve technical issuesResolve escalated...

  • Help Desk Senior Associate

    1 week ago

    New York, New York, United States Andersen Full time

    About the RoleThis position is part of the overall Andersen Tax Operations team. As a Help Desk Senior Associate, you will be responsible for responding to Andersen Tax help desk tickets, troubleshooting technology issues, and working on various projects that require a clear understanding of Microsoft Windows Server.Key ResponsibilitiesRespond to Andersen...

  • Help Desk Specialist

    2 weeks ago

    New York, New York, United States Cloud Technology Consulting Defunct Full time

    Job Title: Help Desk TechnicianJob Summary:We are seeking a skilled Help Desk Technician to join our team at Cloud Technology Consulting Defunct. The successful candidate will provide technical support to end-users, troubleshoot and resolve technical issues, and maintain a high level of customer satisfaction.Key Responsibilities:• Provide technical support...

  • Help Desk Analyst

    4 weeks ago

    New York, United States A-Line Staffing Solutions Full time

    Title: Help Desk Analyst Location: New York City, NY – Midtown Manhattan Note: This role is NOT open to C2C or 3 rd party candidates The Help Desk Analyst provides 1st level Service Desk support for over 12,000 PC/Mac end-users located throughout the country, as well as international users. Support includes data center operations, disaster recovery...

  • Help Desk Technician

    4 days ago

    New Orleans, Louisiana, United States ASM Global Full time

    Job Summary:ASM Global is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our staff and ensuring the smooth operation of our computer systems.Key Responsibilities:Load various software updatesProvide maintenance on various computer hardwareMaintain organization and...

  • Lead, Technology Help Desk Specialist

    4 days ago

    New York, New York, United States Success Academy Charter Schools Full time

    Job DescriptionSuccess Academy Charter Schools is seeking a highly skilled and experienced Lead, Technology Help Desk to join our Technology team. As a key member of our Help Desk team, you will be responsible for overseeing the services provided to our users and managing the day-to-day operations of the service.Key Responsibilities:Manage the Help Desk team...

  • Help Desk Technician

    3 months ago

    New Orleans, United States ASM Global Full time

    POSITION: Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and...

  • Help Desk Support Specialist

    2 weeks ago

    New York, New York, United States Entre Computer Services Full time

    Help Desk Technician Job DescriptionEntre Computer Services is a leading provider of technology services, including managed services, IT infrastructure engineering, and application development. We are seeking a skilled Help Desk Technician to join our team in Rochester, NY.Responsibilities:Provide technical assistance to employees via phone or emailPerform...

  • Help Desk Senior Associate

    4 weeks ago

    New York, New York, United States Andersen Full time

    About AndersenUnlock the full potential of your career with Andersen, a trailblazing force in the world of Tax, Valuation, and Business Advisory. With a global presence and a commitment to diversity, inclusivity, and collaboration, we offer a thrilling expedition for professionals who want to make a real impact.The RoleThis position is part of our Andersen...

  • Help Desk Senior Associate

    4 days ago

    New York, New York, United States Andersen Full time

    About AndersenAt Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations.The RoleThis position is part of the overall Andersen Tax Operations team. As a Help Desk Senior...

  • Help Desk Analyst

    4 weeks ago

    New York, New York, United States Rose International Full time

    Job Title: Help Desk AnalystAt Rose International, we are seeking an experienced Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.Key Responsibilities:Provide technical support for software, hardware, and network...

  • Help Desk Analyst

    2 weeks ago

    New York, New York, United States Rose International Full time

    Job Title: Help Desk AnalystAt Rose International, we are seeking an experienced Help Desk Analyst to join our team. As a Help Desk Analyst, you will provide technical support and assistance to our employees across the country and internationally.Key Responsibilities:Provide technical support for software, hardware, and network issues.Diagnose and resolve...

Senior Help Desk Technician

2 months ago

New York, United States Insight Global Full time

Looking for a Senior Desktop Support Technician that has strong communication skills. This role will have you speaking to a ton of internal users.This is going to be a 6-month contract to hire, and you must be willing to go on sit 5 days a week. Please triple check location on this posting that it is a comfortable commute for you. This opportunity has room for growth and upward mobility.


Title: Desktop Support Technician

Location: 1185 Avenue Of The Americas, New York, NY 10036

Duration: 6-month contract to hire

Pay Rate: $32.00-35.00- depends on experience.


Must haves:

  • 6+ years of experience in an IT support or desktop support role
  • 6-8 years of experience with Tier 1 troubleshooting (Cisco or Webex, Teams, Zoom)
  • Microsoft Office products
  • 5 years of experience with any ticketing system (Client uses Sys-Aid)
  • 6years of experience with deskside support - Hardware setup, conference room set up, monitor/desk set up
  • Previous Audio/Visual technician experience
  • Proficient in Microsoft Office
  • Strong time management skills and ability to function at a high level

Plusses:

  • Previous experience with any phone management systems
  • Microsoft Intune
  • Mobile Device Management
  • Active Directory


Day-to-day:

A client of Insight Global is seeking a Desktop Support Technician who can report to Times Square 5 days a week and will function as IT support for the office. Responsibilities will include internal deskside support, in-office hardware set up, and supporting of up to 200 internal employees. They will be answering a ticketing queue via phone, email, and Sys-Aid. The ideal candidate needs to possess good time management skills as they will have to prioritize in-office deskside support before handling tickets. This position is set up as a 6-month contract to hire. Following conversion, this person will be expected to travel and provide support around the East coast and some of the Midwest