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Office & Administrative Specialist Intermediate
1 month ago
Office & Administrative Specialist Intermediate
Up to $56,626/annually
Rochester, MN
The purpose of this position is to represent the Minnesota Department of Transportation in providing customer service information to callers and visitors and provide professional administrative support services. Serves as the first contact at MnDOT District 6 office, screening calls, greeting, and assisting visitors. This position is part of the administrative support team and provides professional administrative support services within District 6 and related work as assigned/requested/required.
This position independently administers the Adopt a Highway Program for District 6 under the guidance of the State AAH Administrator to ensure the program is administered in accordance with State guidelines. This position also serves as the web coordinator for District 6.
Job Duties: Examples of work for this specific vacancy include but are not limited to:
- Provide receptionist and customer service responsibilities; ensure all inquiries and concerns are channeled to the appropriate individuals in a timely manner. Answer incoming phone calls promptly and courteously, directing caller appropriately. Provide administrative support services as directed so administrative needs are met in a timely manner and in accordance with established policies and procedures.
- Serve as the program administrator for District 6 Adopt a Highway program coordinating all aspects of the program.
- Prepare, process outgoing mail for pick-up and distribute incoming mail to support the business needs of District 6.
- Perform administrative support duties for various functional areas and perform other tasks as assigned to support the administrative business needs of District 6 for multiple internal customers ensuring that deadlines are met, and projects are completed as requested. Some examples of types of tasks/duties for administrative support functions are (but are not limited to) the following: preparing agendas, taking meeting minutes, creating, and working with documents, presentations, spreadsheets, filing, making copies, performing data entry, phone related tasks, scheduling, organizing, updating information, creating labels, prepare material for mass mailing, faxing, distributing information.
MINIMUM QUALIFICATIONS
- Knowledge of English sufficient to write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction; maintain records, files, and other documents; and effectively relay information.
- Customer service skills sufficient to provide prompt, courteous and accurate information to customers and staff in person, on the phone, and through email and other written correspondence.
- Data entry skills sufficient to enter information into various databases and visually review information.
- Software skills sufficient to communicate through email, schedule appointments, create, format, edit, print, and save a variety of documents such as spreadsheets and presentations.
- Math (arithmetic) sufficient to add, subtract, multiply and divide.
APPLY ONLINE BY 8/13/2024:
- Go to www.mn.gov/careers
- Click “Search open positions”
- Enter the Job Opening ID “79092” in the Keywords search box and click “>>”
- Click on the Job Title to view the job posting
- Click “Apply for Job”
- When prompted for your Referral Source, please list: Social Media – LinkedIn.
Only applicants received on mn.gov/careers will be considered.
